Barrett Heating & Cooling, Inc.

We called Monday morning and they were here Monday afternoon. They fixed another company's mistake. The pricing was very fair and the bill laid out EXACTLY what they did. The older gentleman was like the coolest boss ever, helping the newer guy, explaining why they were doing what they were doing, and quizzing him. What a great interaction. From this point forward, Barrett will be the only folks touching my furnace and a/c. Thanks for a job well done, and being so honest.

Words cannot express how incredibly impressed I am with Barrett Heating & Cooling. In a world filled with subpar service providers, these folks are a beacon of excellence, shining brightly and setting the gold standard.

Enter Frank, the AC virtuoso. As soon as he walked in, I could sense that he was a true professional. With just a glance at my AC unit, he pinpointed the issue like an expert marksman hitting the bullseye. His diagnosis was both swift and accurate, a skill that many technicians struggle to master.

Frank not only identified the problem but also took the time to explain it to me in layman's terms. I was truly amazed by his exceptional knowledge and the way he communicated everything so clearly. His professionalism was simply outstanding.

Barrett Heating & Cooling is in a league of its own when it comes to quality service. Their response time is lightning-fast, and their team operates with the precision and efficiency of a well-tuned orchestra. They are truly the epitome of top-notch service in their field.

As for the cost, it was surprisingly reasonable, especially considering the exceptional expertise they bring. Without a doubt, I'll be calling Barrett Heating & Cooling the next time my AC unit needs attention.

In conclusion, if you're in search of a heating and cooling company that combines unparalleled service, expertise, and speed, look no further than Barrett Heating & Cooling. I guarantee that you will not be disappointed. They are simply exceptional!

We had our ac unit stop blowing out cool air on a very hot Sunday! I called and they were very nice, and professional. They had someone out within the hour. He very quickly fixed the problem, and we had cool air again! Thanks for being fast and professional.

They are a great company. They put on our furnace about 12 years ago and just replaced a part in our air conditioner. They were fast and did a great job.

Very helpful and apologetic when there was a parts delay. Very nice staff at office.

I had a leaking metal hose on my water heater. Greg fixed it- even had to run to hardware store for parts-and was fast and friendly. I will always use Barrett .

fastest most affordable friendly and most Dependable. These are a few of the words how I would describe Barrett Heating & Cooling. All around Alton's BEST Barrett Heating & Cooling . thanks for all your hard work with me over the years guys! I will use them again !

I called at 10:30 AM for my air conditioner that wasn’t working. Within 20 minutes a very nice gentleman was at my house and quickly had the issue resolved!! He even left to get a part and was still done before noon! The price was very reasonable and he was very courteous and quick!! Loved my experience with Barrett!!

Amazing customer service! I placed a work order request on their website and requested help with our Air Conditioner. Roger called in advance of arrival and as always was friendly and professional. Roger diagnosed my components systematically and explained what he was doing. He had the replacement components on his truck. One hour later and our emergency is over. Thank you Barrett and thank you Roger!

Barrett's Heating and Cooling is amazing. I called them for my air conditioning last summer and they were great. So when my water heater broke, I decided to call them. Price was what they told me it would be with no extra hidden fees or taxes both times. Everyone was very friendly and professional. They installed my water heater perfectly and were there at the time they said they would be. Their customer service was beyond any other company that I have dealt with. I definitely recommend Barrett's Heating and Cooling.

Excellent service! Tiger Plumbing talked their way into my mom's to do a 'free' inspection late on a Saturday afternoon. Inspection found a slight gas leak at a joint so they turned off gas to house and told me they'd get us fixed right away for an enormous fee. When I told them I'd look for a second opinion they got upset and left. Called and got Barrett's on-call engineer who was there within an hour. Applied a temporary fix to get my mom through the weekend. They came back on Tuesday and resealed the entire gas line at third of what Tiger wanted. If you have to use Tiger, never let them talk you into doing a 'free' inspection late in the day and never ever on weekends. Thanks Barrett's, for being there and being fair!
Pat Schwarte

They are highly professional, clean in their work, and excellent in service and installation, whichever you need. Very impressed with this company and their staff, couldn't ask for better professional treatment. Did my installation same day, cleaned everything up afterwards, I didn't have to do anything but enjoy the new furnace. Highly impressed with their knowledge and professionalism.

My furnace went out yesterday morning and being new to Alton didn't know who to call. Well I'm fortunate I called Barrett Heating & Cooling. Within 24 hours they diagnosed my issue and had a new part installed. Thank you! I'll definitely call for future serivce.

They installed a direct vent insert into a stone fireplace. Also a gas log in lower level fireplace. The insert was a very tough installation and required much thought, time and patience. They stuck to their quoted price, invested the amount of time needed to finish the job correctly. I highly recommend. This caliber of workmanship and integrity are hard to find today.

We recently contracted Barrett H&C to remove a couple baseboard registers and relocate some of our radiant heat distribution lines in preparation for some remodeling. From the initial visit to performing the actual work the firm was a pleasure to deal with. The work was completed in a professional, clean and efficient manner. Would highly recommend Barrett Heating & Cooling.

I called on a Tuesday am.
With my furnace not running... We watch my
Young grandchild 3 times a week. It was 56 in the house?
We had heat by early afternoon. A very good service man that wore
A mask and kept his distance.
New in town, and we heard
It on the radio
Kz 107.10.fm.😁

AC went out last night, and I found a bad capacitor. Today, LABOR DAY, high of 95, I called Barrett's voice mail and Joe called me back in just a few minutes. Joe checked his truck and called me right back and provided the part! I am happy and cool!

Recently purchased an 1800's home. Barrett has been by twice. We are happy with their prompt service, prices and technicians.

I had to buy a part, and after that experience, they will be who I deal with for anything else, AC and heating

These guys were very professional and did a fantastic job! They updated everything up to code and stuck with their quote! I was very impressed! I will definitely use them again!