AutoZone Auto Parts

AutoZone floored me with its customer care, particularly because of an employee named Erick. On a day I needed a new car battery and trekked to AutoZone on foot, Erick was the beacon of support I didn't know I needed. His approach to service wasn't just professional; it was personal.

After selecting the best battery for my car, I faced the daunting task of carrying it home. Realizing my situation, Erick didn’t just sympathize—he gave me a lift. This act of kindness transformed my day and my view of customer service.

AutoZone, with team members like Erick, not only talks about top-tier service; they deliver it—literally in my case. Huge thanks to Erick for going out of his way and ensuring I'm a customer for life. AutoZone isn’t just a store for car parts; it's a place where the staff genuinely cares for you.

I recently had the pleasure of being served by Noelia at autozone, and I must say, the experience was exceptional!Noelia was incredibly friendly, courteous, and efficient throughout my entire transaction. From greeting me with a warm smile to efficiently processing my purchase, she made the entire checkout process a breeze.
Not only was Noelia proficient in using the register software, but she also demonstrated excellent product knowledge, answering all my questions with ease and making helpful recommendations.
What truly stood out to me was her attention to detail and dedication to ensuring my satisfaction as a customer. She double-checked my items to ensure accuracy, and she friendly demeanor made the entire experience enjoyable. Overall, I couldn't have asked for better service. Noelia is a true asset , and herexceptional customer service ras earned my loyalty as a customer. IlI definitely be returning to autozone for all my future shopping needs, thanks to Noelia’s outstanding service! ✊

This AutoZone location is amazing! Their staff is incredibly helpful, and the store is always well stocked. I want to give a special shout out to Spencer for providing outstanding customer service. She went above and beyond to help me with my car problems, and I really appreciate her knowledge and friendliness. Whether I need advice or parts, Spencer is my go-to! I trust AutoZone and its amazing team with all my automotive needs. Highly recommended! 👍🚗

Noelia the cashier attendant gave me a great cool service, so nice when I was with my friend Francis bolay!

The girl working the commercial department Maria was really helpful in getting all the parts I needed.

Noelia was very nice and welcoming I’m going to come to this auto zone more often very nice place.

I would like to complement Erick Lott at the Lawrenceville location for his professionalism and outstanding customer service... thanks for going above and beyond ...

Yenifer was so kind and professional! She helped me change my headlights, and was very informative, along with very pleasant to speak with. A great example of what an employee here should look like!

I came to the Autozone 2440 Lawrenceville HWY in Lawrenceville, GA. I was having difficulty finding a specific tool to do work on my vehicle. An employee by the name of Amat T. came to my rescue. He was extremely dedicated to making sure I was well taken care of. He was polite and attentive. This was by far the best experience & customer service I’ve ever received from any Autozone I’ve ever done business with. THANK YOU!!!!!

Amar was such a big help!! He went above and beyond with helping me get my new battery for my truck. I couldn’t have asked for a better associate to assist me!!

Great service!! Had trouble with my windshield wiper but the staff was excellent and fast! I was assisted by Yenifer and she made sure I got everything I needed.

amazing customer service and very well organized ! Yenifer is very kind and professional and makes sure i leave the store with everything i need !

Very helpful and got what I needed off the store shelf.

Came in for locking gas caps with rising gas prices never had a wait time so short or had so much help. I was in and out in 15 minutes and got some phenomenal help. Even some pointers on how to properly install it so I wouldn't have to come back thinking it didn't work.

No one helps like Ammar. He has helped me every time I've been there. Thank you sir, you're the best.

I went to go get my battery changed today and had an incredible experience! I think his name was Mr. Ortega, but he went above and beyond for me while trying to get me in and out. My battery wouldn’t come out and he was so patient with my situation. He made sure to tell me everything he was doing and made sure I was able to leave the parking lot safely after he installed my battery! I will be coming back here!

Thank you to Javier Flores for helping me get the parts I needed in a mannerly time and going the extra step to provide superb customer service . He went the extra step to make sure all my needs were met. Thank you for a great experience!

Amazing experience at my local autozone, yennifer was the sweetest helping me out with questions I had as a first time car buyer. Amazing customer service overall !

I walked in to have someone check my car to see what the fix finder report would say and I was greeted immediately by Javier and he walked me out and got the print out in less than 5 minutes...oh my gosh! Sweet and courteous service...loved it!!! Great asset to Auto Zone!!!

I recently experienced stellar service at the AutoZone on the corner of Huff Drive and Lawrenceville Hwy. I needed the bulb of one of my headlights replaced. I called first and spoke with Carlos, who demonstrated exemplary telephone etiquette, offered to check my battery to ensure there wasn't a short and install the bulb if need be. Upon my arrival I was greeted with an inviting "welcome to AutoZone" and a smile. I had trouble locating the correct bulb for my vehicle in the aisles so it was all hands on deck. The manager on duty kindly jumped in on the search. Once found, as promised, Carlos quickly installed the bulb and put me at ease with friendly conversation. I can tell he cares about customer satisfaction. They treated me like family and the price was right too! This is, by far, my favorite auto parts store to patronize. Treat yourself to great service at this location!