Palm Beach County Zoning

First time visiting this place.. young lady name JASMINE ,who helped me , she was AWESOME. So kind n patience n soooo helpful. She answer all my questions with lots of care .. what an angel.. I love her. Next to me there was a lady who was getting help from another person. She wasn’t lucky , at all. . her helper was giving her every reason not to help her. She end up waiting for Jasmine, because no one else would kind n caring like Jasmine . I absolutely love her. Thank u for having such an Awesome person like JASMINE,working with us..
Also gentleman name LARRY was awesome as well. Kind , supportive, friendly, tons of knowledge. I do greatly appreciate for having a great people to help us .

As We Know going to a government facility to obtain permits it's like trying to get an act of Congress. However I am pleased to report at this facility that was not the case. As I stood back and watch the employees interact with the public I noticed that not one employee had a negative attitude. Each employee was professional courteous and helpful. When it came down to my issues I left there with the feeling that I received all of the available information that I need it. This is an example of government money spent well!

I don’t normally post reviews for public services but it’s rare to get treated so nicely, I just had to. Just left the building and zoning department. I went to ask for the records to my house. The employees were so friendly and professional. And they were patient in helping me find what I needed. Great customer service. Thanks.

In a world where we all expect to be put on hold for 30 to 60 minutes plus, it seems like all the people that answer the phones in any department at PBC do so within 2 or 3 rings!! Amazing! More importantly, if they do not know the answer they know where to connect me. More Amazing! Congrats to the team at the PBC County offices. Please give yourselves a pat on the back, and a mini-raise.

Mrs.Vida at the permitting side is awesome ! I really appreciate her help at always helping me when I submit permits.She always has a great attitude and a smile on her face!She made Palm Beach my favorite building department to go to.

Lillian Green, from the Contractor's Certification Office, made my experience here very productive. She went above and beyond her job duties and went down stairs to zoning and assisted me with my questions and concerns. Other employees could stand to follow her lead related to customer service. Prior to Lillian helping me, I was bounced from office to office with no guidance related to my issue and was extremely frustrated. Lillian was able to reduce my stress and get me the right answers.

I am writing this review on behalf of Advanced Air Systems of Highlands County. We had the pleasure and honor working with Joe Burns, a mechanical inspector, on a job this week. We would like you to know he is a credit and an asset to Palm Beach County and we appreciate everything that he has done for us, he went above and beyond.

We have been at Zoning 3 times and all 3 times Andree McDonald received and helped us with an outstanding service and a knowledgement. Very kind person. Thank you Andree McDonald.

I LOVE THE PALM BEACH COUNTY DEPARTMENT OF PLANNING, ZONING & BUILDING! They are the most helpful buildings department I have ever had to deal with, they are nice and very knowledgeable and you are in and out pretty quickly. Thank you!!!

Great to work with. Always helpful, considerate and professional! They want to help you get your project done.

I'm unaccustomed to doing official county business in such a friendly atmosphere. Whatever department I have business in while here I am met with a smile and genuine human interaction.

They are quick with permits usually one week for kitchen remodels. Only a few days for electric panels and air conditioning units.

Belinda in the Building Department is the most helpful person in the Building Department, a refreshing change of pace from previous experiences. An asset to the Department

Best city in the world is palm beach. Never a line always good attention and knowledgeable service

Really kind and nice people working there, ready to help you to get the survey from your property

Great 👍

Needed building plans, got building plans. very short wait time, even followed up to make sure i recieved additionally emailed information.

Easy to access, friendly staff, clean bright building and lots of parking lot space.

Nice and professional! Short wait times and fast turnaround!

Extremely helpful, knowledgeable staff.