Verizon

James was great, the system was down and he made waiting a great experience. I stepped out and did some shopping while he took care of everything. I would highly recommend this store to everybody looking for top notch service.

I've had a few problems understand my new S21FE phone. Chris has always be very helpful. He clearly answer's all my questions. I highly recommend him to anyone! Thanks, Chris.

I came to the SW Ocala store for an upgrade on my iPhone and Zach was extremely helpful! He was patient and understanding despite my limited knowledge of the phone. He was not pushy when it came to purchasing accessories and recommended what he thought would work best for my specific needs. He also explained all the savings I would receive if I chose to get a new watch or iPad. Great customer service Zach! Thank you.

Zach sold me a new phone and he was very helpful and knowledgeable. He also helped me pick out the perfect accessories and everything I needed for my phone. I definitely recommend him if you ever go to this store for a phone.

Just got a new phone from James and he made the whole experience so easy. I will recommend this location to all my friends and family.

Zachery was the salesman that helped me. He was awesome. Got me the phone and case I wanted as well as helped me set it up. Definitely will be back to see him when I’m ready for the next one.

James went above and beyond for my transfer and getting us out of Metro Pcs, the best decision was to come to this store which the reps actually care about you. I will definitely recommend James to everyone I know.

went into this location very upset but after meeting with Zach and upgrading I was no longer upset. Zach is amazing and helped me calm down and understand a lot better about my bill and how things work when customer care couldn't I honestly wish I could give more than 5 start based off the service I got from this gentleman

Just switched to Verizon and I’m very happy with my service. Zach showed me how to get the most out of my plan and also helped me get a new Apple Watch. 10/10 very much so recommend

Great customer service from Chris. He spent time with us, answered questions, set up new phone and we didn’t feel rushed. Kudos to Chris!

Great experience in your Ocala store with James. He made our transaction so easy and saved us $800 on each of our phones. Thank you.

My sales rep james was amazing and very knoweledgable and gave me the best deal while trading in my old phone. I highly recommend him to anyone who visits this store.

James was great and called us back as his system was down and got $800 off my new phone.

Zach helped me lower my bill when I was thinking of switching if i go to anywhere it's him super trustful and everyone who works at this location is super friendly wish I could give more than 5 stars this store showed real customer service

James was the rep who helped me and got me an S23 for free, all I had to do is trade in my phone that's not working anyway. Thank you so much James.

Zach helped me with my cell phone purchase this last Monday and I'm very pleased with his knowledge and suggestions esp for a business acct❗ I give 👍👍 and 5 🌟's. If you're in the market to upgrade or need a new phone/cell service, ⚡ZACH⚡ is the one to see❗

I recently had an excellent customer service experience with a representative of Verizon, named Chris Rogers. He showcased excellent customer service skills by going above and beyond to assist with my query.

Chris was a real delight to work with due to his friendly demeanor, patience, and professionalism. He listened attentively, took his time to understand the issue and provided a clear solution in a timely manner. His communication style was clear and concise, and he ensured that all my questions were answered to my satisfaction.

Chris was also very knowledgeable in his area of expertise, and he had a thorough understanding of the product and services that Verizon offers. He demonstrated a high level of patience with me, was courteous in his tone and didn't try to rush me - this is something that I absolutely appreciated, especially when dealing with technical issues.

Overall, I found Chris Roger's customer service to be efficient, effective, and of a high-quality standard. His approach was refreshing, and it was clear to me that he truly has a passion for helping people. I strongly recommend him to others looking for great customer service with Verizon. Well done, Chris!

My experience at your store with James was great.

Zach helped me with a phone great customer service even helped me pick out the perfect case for my new iPhone

Was able to help me in a short time and was really good at what he does , highly recommend to go there if you need help fast