Bay Pharmacy

Very professional, friendly, informative, quick, service! Better then any chain store pharmacy such as CVS!! Convenient location! Give them a try!

I was trying to pick up medication and when I called to see when it would be ready I was told he can’t fill the prescription until he spoke to my doctor. I asked why and immediately I was screamed at because it’s a “controlled substance”. He seemed irritated, became very defensive, talking very aggressively towards me and not willing to even explain anything to me from the beginning when I first asked. I am so disgusted by the way I was spoken to and treated. Talking over me, making fun of me when I used the wrong terminology, Wouldn’t let me get a word in, kept putting me on hold. He asked for PERSONAL INFORMATION OF WHY I TAKE MEDICATIONS and interrogating me asking what conditions I have and wanted my doctor to call him. Thought it was funny so he had the cashier pick up and put me on hold only to hang up. He refused to give me his name (only to keep making up names and give me multiple fake names) and pharmacy id number (to report him for his misconduct). If he was behaving professionally he shouldn’t have any problem giving me his name. He laughed at me when I told him I have anaphylaxis (he should know this if he had my information pulled up being that I am prescribed epipens) and told me he didn’t have time to deal with this since customers just came in. Very unprofessional, and absolutely degrading. I have very serious medical issues and for my medication to be taken as a joke (along with my medical issues) I will NEVER go here again. I’ve also picked up medication from this place with the caps not on and upside down in the bottle where the pills flew out every where. They have told me my medications weren’t covered by my insurance when they were!!!

My doctor told me this behavior was unacceptable, he isn’t calling the pharmacist since he is the doctor and prescribed it to me... called my prescription into another pharmacy who filled it NO PROBLEM AND NO QUESTIONS ASKED.