Verizon

Had such a great experience today with Ryan! He is the man. He was very helpful and personable. He was able to get me just what I needed without any issues and explained everything perfectly. Definitely recommend anyone going to the store to see Ryan, great guy!

i went to Verizon in Malta today and had the pleasure of having John K. help me purchase a new phone & plan. he explained everything in detail and made sure i understood & agreed to everything and also got me the best deals. It was the fastest & easiest experience i’ve had with any phone company, while setting up a new plan with Verizon. John got us in & out in about an hour! 10/10 experience!!!

Lacey was able to fix a seemingly unfixable a situation when trying to set up my new Google pixel. I had tried everything and have been back and forth to multiple stores and she was able to figure it out and get my new phone set up while saving all of my contacts, photos and other information. What a nightmare especially while dealing with google and Gmail but she was able to figure it out and get me back in business. Thank you Lacey!

Ryan was wonderful. He was so helpful in helping me transfer my data from my damaged phone to my new device. He was so patient and pleasant to deal with. His knowledge and efficiency was great. He is a asset to this Malta branch.

Zachary went above and beyond the call of a customer service representative. He spent a solid 4 HOURS working to transfer 4 lines from Total by Verizon to Verizon Wireless for my family. This included working with a senior citizen, and two teenagers, which was no simple task. He was pleasant, polite, and easy to converse with. His knowledge of current promotions and cost-effective solutions was admirable. It was long, but still a fantastic experience!!!! Thanks, Zach!

Ryan did an outstanding job today. Verizon should be very lucky to have such an associate. He was very understanding and was able to help me with the new phone. Great Job Ryan

Terry assisted me with upgrading my phone. He was amazing. He was very knowledgeable and explained everything to me so I understood. He was very patient.
Thanks Terry for excellent customer service!

My husband and I recently acquired new iPhones from Verizon in Malta, and I must commend Ryan Ott for his excellent service. He provided thorough explanations, demonstrated extensive knowledge, and addressed all our queries. Ryan not only assisted in the setup but also guided us in acquiring essential accessories for our new phones. We highly recommend his assistance.

Stopped by to upgrade my phone from the DuraForce Ultra 5G to the more recently released DuraForce Pro 3, a minor downgrade in some respects but overall better hardware and a far newer OS.

Overall the process was simple. I called ahead to confirm they had the phone available, came in later and asked for the salesman, John, I spoke to over the phone who said he'd put one of the phones aside.

We began the process of transferring the phone from my old one to the new, troubleshooting a minor issue, and overall just talking turkey about a rather niche brand of phone it is I prefer to use. The time the transfer did take was close to 40 minutes long, but there was a lounge area I could sit and wait in. Sadly, those chairs they have are very uncomfortable. Goodness.

Once complete we wrapped up the process with some confirmations and checking settings on the new phone, I gave it a once over to make sure it all appeared to be running properly, and then paid for the upfront charge on the phone that included the setup. And I've been pretty happy with the phone thus far, having fully customized it and performed all the needed updates.

So besides the rather back breaking chairs in the lounge I sat in, this was a positive experience. Thanks John.

It was wonderful experience working with Darrius at the Malta Verizon store we would highly recommend him. We will be back . Looking forward using our new phones .

Carmella was extremely helpful in helping me set up my new prepaid service/account and porting my number over to Verizon! She was patient, thorough, and went above and beyond to make sure everything was working as it should before I left the store. After a not-so-great experience at a different Verizon location where I was handed an illegible 800-number to call, I am now happy to be a new Verizon customer thanks to Carmella! I will be returning to the Malta location from now on for any of my cell phone needs!!

John was absolutely amazing tonight!! He was so helpful! Got us what we wanted and there were no issues!! I couldn’t have asked for a better person to help us!! He was very good with my younger boys who were very talkative the entire time as well!! I wish I could give more than 5 stars!!

Darrius was the most pleasant rep I have ever dealt with. Very knowledgeable,kind and great at his job. I went in to switch carriers and ended up staying and adding a line. Thank you

Darrius at the Verizon branch in Malta was outstanding. He was patient and overcame some obstacles I created and had me out the door in a timely manner.

Dustin was very helpful and walked us through the process of purchasing a new phone efficiently. We were helped quickly and were sold a product that my Mom could navigate easily. Dustin did not try to sell me a product that I didn't need and recommended the accessories that we would need. Great Job!!!

Visit was so great. Came in with an absolutely destroyed phone with a lot of information. Left with everything. Great experience.

Ryan was extremely helpful and compassionate 10/10!! Will be back to upgrade and won’t go anywhere else.

Darius was super awesome! He was knowledgeable and friendly, and got me set up with my new phone in almost no time. Definitely would buy from him again!

We visited the Malta Verizon store this morning and were immediately greeted by Ben. He was incredibly helpful and answered all of our questions regarding our monthly bill. I would highly recommend visiting the Malta location for any Verizon help needed!

My phone died and I needed a new one fast. I’d originally gone to the Wilton store and they were rude. They said that they didn’t have time to help me transfer my data from the cloud onto my new phone, and I’d need an appointment. What good would that be for me?

I called Malta, and they said that they’d be willing to sell me a phone and set it up. The staff members were all very pleasant, and I was given the choices of phones. Suggestions were made, not by price, but by what phone fits my needs best. The whole process went very smoothly, and this will be my go to phone store from now on. I want to really compliment Malta Verizon Wireless for being pleasant and professional.