CountryMax - Fairport

First (and second) visit today! Great place, love their selection of houseplants. Went back a second time in one day because I opted for a houseplant instead of roses for Valentines Day-something that will live on past a few days! Love all their pet supplies, pets, birds, mammals, fish and reptiles, bird feeding and gardening supplies. So glad it’s close to home.

The Fairpirt location has a great self washes! The tubs are large enough for my golden/catahula mixto get a great scrub and no bending for me. Only complaint is that the blow-dryers dry barely anything; cold air & no pressure. I ended up leaving and drying him at home. Next time I will just bring my own dryer. They provide alot: aprons, towels (brought my own though), and a verity of brushes. They supply shampoo and conditioner as well.
Staff was super courteous and let me stay till close with no complaint. They also keep the room super clean!
For people with difficult dogs, this wash room is in the back and away from most store traffic. There is a window so only dogs that pass directly in front of the room can be seen.

We came into the store to buy two gerbils for my son. We visited a couple times to scope them out and spoke with Emma both times. She was SO sweet and SO helpful. My son had lots of questions and she was really knowledgeable about gerbil care. I really appreciate her help and patience - it made for a special day for my kiddo!

This is a great store for a variety of needs. I bought my pond plants there this year for the first time and they were fantastic— I had so many flowers on my water hyacinths. Beautiful. There isn’t too many places to buy pond and fish supplies around north of canal on east side and they have a great assortment. They also have great selection of bird foods and suet and feeders and houses. Nice people too.

I went to Country Max in Fairport to try and find a food for my dog with a sensitive stomach. I was helped by Jordan the Manager. He was amazing! He was so knowledgeable, helpful, professional, and just an overall nice guy. He spent at least 45 min- 1hr with me explaining all the different foods, and how they would help or not help my pup. He led me in the right direction, and even special ordered the food for me. I received the food within a week! Thank you Jordan for the great service, and for sharing some of your knowledge with me. I know who I am going to go to with any questions about dog food. Keep up the great work.

I had a slight issue when stopping into the store and it was addressed in timely manner. The company did reach out and rectified the problem. I was very impressed. Have shopped here for years and will continue to shop as well as recommend Countrymax.

Awesome operation at this store. The staff has always been very friendly and prompt to help with whatever I need. Wide range of items in the store and tons of mulch, plants and pet supplies. The propane refill price can’t be beat anywhere else. This is my go-to rather than the big box stores now.

Great prices, some items like my dog food are even cheaper in the store, compared to the countrymax website. It is also very handy how they call out and basically load everything for you, unlike other stores where you have to request if you want assistance, only to have one non capable employee come to help. Finally, I have been buying all sorts of items from Fairport CountryMax for years now and have never had a bad bag of grain, shavings or any feed. In the rare chance I hear of others receiving one, the store immediately makes the situation right.

Anne from fairport country max! Why are to so nice? Everytime we come to shop and you are working, you do your absolute best to ensure that we are welcome and taken care of. Fantastic advice, wonderful tips, and always willing to go the extra mile. Thank you so much for all that you have done. Going way way way beyond working there. You thoroughly deserve a raise!!!

CountryMax has an extensive and amazing selection of items to care for many kinds of animals - from horses to goldfish, from parakeets to geese, wild birds, and of course cats and dogs. Human care givers can get support products like boots and jackets. The staff is consistently friendly and helpful. I enjoy shopping there.

I love Country Max. Whenever I need something for my yard, pond, dog or fish, it's a one stop shop. Everyone is knowledgeable and super friendly. With the cold weather we get, they were able to solve a pond freezing issue I have had for years. Last year they suggested an live stock water trough heater to keep it from freezing over & keeping my fish alive. No more bubbler issues and cracking ice in the middle of the winter. It worked perfect, just put it in again! Thank goodness they have so much pet & livestock supplies. Can't imagine where else to get everything you need like that.

This store is a little hard to see from the road. Just use Google maps to get there, you won't be disappointed.

Service was lovely, store was clean. Great selection of animal items as well as base gardening/tractor-supply style stuff. Found what we needed quickly.

All kinds of outdoors home goods, flowers, and supplies, and a very good selection of pet supplies, as well as a do it yourself pet wash. Your pet is welcome inside . The staff is always very friendly and helpful. They also have a propane tank exchange

We go there to let the grandchildren see the pets and pick up our food for our furry pets. They love it

Great service and selection. Staff ALWAYS offer to assist with heavy and bulky items to your vehicle.
Store will order specialty diet items for your pet to meet restrictions.

Chrissy was outstanding resolving our propane tank issue. We appreciate the great customer service.

They are always very friendly and helpful as soon as you walk in. Also, the store itself is very clean and well kept and the animals are equally as cared for. The prices are low and the quality is high; can't beat that!

They are always very helpful and quickly filled mu order, especially during this pandemic. I placed a phone order and they came to put my purchases in the car.

New store (2016) is great. What an upgrade! Clean, organized, lots of wonderful items. Friendly staff also :)