Ken's Service & Sales

Thank you so much for the attention you gave my husband today while he was in your store. He had a medical emergency and the guy at the counter went above and beyond to make sure he was OK. Even walked his purchase to the car for him. So blessed to have a local store that cared so much.

I was in the market for a new Atv, Matt and his very friendly staff really took care of me, making sure I was getting exactly what I wanted, and for the price I could afford. If you're in the market for a new Atv, or side by side, I highly recommend going to Ken's Service and Sales.

They had what I was looking for...Spyder RT. Joel was very helpful in answering all my questions.

Ken's Service and Sales was great! Excellent customer service and I had a great buying experience. Joel was one of the nicest people I've ever met, and he really helped me out. He made the whole process quick and easy and enjoyable - and worked with me every step of the way. I was very impressed and grateful, really good guy. Professional, yet down to earth and honest. I highly recommend Ken's service and sales especially because its hard to find service like that these days. Thanks Joel!

The Machine I bought is great and the facility was really nice. Also met the Service manager and mechanic and they were really knowledgeable.

Very pleased with my experience. Needed a part for my son’s warrior ASAP for a end of the year weekend trip. I called on a Wednesday just before closing, they had the part & drop shipped to him just in time. I highly recommend & definitely will be a returning customer. Thank you Ken’s Service & Sales!

I share a different perspective with this review as I deliver the side by sides they sell but, from my perspective, everyone there is very friendly and always happy to help with the delivery process. This is definitely one dealer I am happy to deliver to when it's time to go again.

We have been dealing with Joel for 5-6 years. Joel has helped us with choosing our lawnmower, snowblower, numerous snowmobiles, four wheeler, and side by side. Can’t say enough about the entire Ken’s team, they are always friendly, helpful and go above and beyond to match our purchases with our needs. Joel is good at helping me pick out the perfect gifts for my husband & son. Matt never hesitates to say hi when we stop in. Service is always top notch and done on time.

Top notch customer service, very helpful staff. Highly recommend Ken's and will be buying from them again. Largest Can-am dealer in the area. 5 stars well deserved.

I purchased a commercial mower form Ken's two years ago. I went back in to purchase oil / filter and general maintenance supplies. The employee that sold me the mower was extremely well versed in the functionality and maintenance aspects as well as the second gentleman on my return visit for maintenance supplies. They were both EXTREMELY NICE, KNOWLEDGEABLE and PROFESSIONAL. They did not try to oversell or up-sell. Any of the extras I thought of purchasing while I was there, they had in stock, which saved me an extra trip or two. I will also say this, one of my very good friends owns an extremely large motorsports dealership, but they do not sell mowers. All of my business has been with my friends business for quads, side-by-sides and snowmobiles. I went to Ken's because they sell high end commercial lawn mowers, my friends palce does not. Within 5 mins of being there I felt like I was getting comparable treatment to my friends business and comfortable in spending a substantial amount of money on the new mower. Your mileage may vary as I have read with the other reviews, but my experience has been wonderful...Also the guy complaining about paying $150 over what "dealers in the South Towns were charging..." Even though Ken's responded stating their prices were on par with everyone's...Even if the guy did pay more, the blame should fall on the consumer and not the business...He is the one who agreed to that price. Ken's has proven that review false anyhow. Take the negative reviews with a grain of salt. I am also a business owner and have received rogue false and negative reviews. Once they are there Google seems content with allowing them to stay there....A long winded review, but wanted to convey my experiences and support a good business. Thank you.

Great customer service, and not in the dry "oh he answered all my questions". Joel went above and beyond to ensure our satisfaction and happiness. He spoke from a passonate perspective as a rider himself, not just in it to make a sale.

Very friendly staff, nice showroom. Wide selection of all your needs for landscaping. A bonus they have both a parts and service Sept on location too

GREAT service after the sale! Punctual & professional! Bought my first snowblower from them...strayed because I could save a few bucks, but regretted it almost immediately! My go to for snowblowers & lawn tractors...

We had a great experience at Ken's. Joel is amazing, really knowledgeable & helpful. We're happy with their all around customer service. We'll definitely recommend them.

My husqvarna lawn tractor had a recurring problem of stalling after 25-30 minutes running. I took it where i bought it...kens sales, elma ny. Wasn't sure if i wanted them to work on it due to totally inept parts dept staff right after i bought it. I ended up calling 800 number myself and got what i needed, when they couldn't get it after weeks! But i ended up talking to Tom in service and he assured me they would fix my problem. Long story short...Tom did have service work on it before he finally found it. Had to take stuff apart to fix. I finally got it back and yahoo, it's fixed! Tom did a professional job and aplogized for taking more time than expected but wanted to get it right. He did! I'm satisfied and will go back for any service hereafter. They also have a tremendous inventory of husqvarna products. Go there! Thanks, PW

Hands down the best service department around. Got my sled in and out within a day. First time doing business at Kens and will always come back to do future business. Thank you

They were super helpful, and I buy other stuff from them, we were unable to find what I wanted, but they sure tried hard, they are always great to work with.

Ken's Service and Sales always treats customers fairly. You absolutely can't go wrong with Ken's whether you're looking for a new unit, spare parts, or a quality repair.

Great service. Had no issues with the transaction out of state. Will definitively buy from them again. Ask for Mike Schwann.

Went with my daughter to buy a sit down lawn mower. The service was outstanding. I myself found a new place to shop.

Amazing. Came out and fixed it. Great communication. Highly recommend him