Baths Etc

Patti and MaryBeth were OUTSTANDING! So kind, helpful, patient and accommodating to fit our specific needs. Allowed us to take as much time as we needed to make our decision about our unique bathroom needs. They insured that delivery and the product was of great quality and fit our budget. Always made themselves available to answer any questions that we had. They made us feel like family! I highly recommend their service!

We were renovating our NYC apartment. We found Baths Etc by accident. The staff was amazing. They had great ideas and suggestions, and the prices were fair. More importantly, they did not waste our time. They were efficient and timely with their ideas and with delivery of the products. Their warehouse is in Trenton, so it was convenient to pick things up if we were pressed for time. I would highly recommend these folks. They were a pleasure to deal with.....every time.

Mary Beth and Patti are professional, knowledgeable and best of all, willing to offer their own insights and opinions when asked. That was most helpful in making decisions. A beautiful showroom.

An excellent place. I would never go anywhere else for my bath needs. Staffed by Professionals that are knowledgeable, helpful, and reliable. I am satisfied with the prices I received.

Best place on earth for all you bathroom and kitchen items! Marybeth, Patty and Jeidy are knowledgeable and fun to work with.

Baths Etc. have always had the best service! Professional, accurate and friendly! Highly recommenced!

Thorough presentation of high quality bath items in an attractive showroom.

The best sales people in the business

Friendly staff, great selection, not pushy, knowledgeable, open to what fits you the best. Definitely recommend.

Drove 40 minutes to find out its appointments only. Be nice if you put this on your antiquated website.

I stopped by the other day ready to purchase some faucets for a newly installed bathroom vanity. Our contractor friend who was with us recommended them since they have quality items. We arrived and there was a sign on the door stating due to Covid they were only taking appointments. I called the number on the door (literally standing outside) and they answered from their office inside (we could see them through the doorway!). NOONE was in the showroom. We were told no, despite us being outside ready to purchase items, we didn't have an appointment and that worked better for them. Absolutely unbelievable!! I would like their staff to be aware 1. The world has moved past COVID shut down (it's 2023, not 2020) and 2. We gave our money that same day to another store. And 3. Our contractor friend who works for a large area business also saw your rude, insane business model and will be telling others to never step foot in your store.

Had a terrible experience at this store on 8/21/17. We are building a custom home with 6 bathrooms and wanted to buy Toto toilets. We felt it would be best to visit a "Premier" showroom to be able to see the broadest variety of Toto toilets. Even though the store was empty, the sales reps refused to discuss my needs without a paid consultation. The fact that I had driven from an hour away didn't change their snobby attitude. I was expecting to spend thousands on 6 high-end toilets, but they let me walk out of the store and locked in $0 in sales.

DO NOT SHOP HERE. With all due respect to COVID 19 and the pandemic and it’s seriousness, this shop took it to the next level. Horrible customer service and while my parents were inside the shop for a consultation that took them 3 weeks to get an appointment for, one store associate would not let me inside and closed the door on my face. The other associate who let my parents in said once the only 2 other guests exit, they would allow me in. Once the other associate escorted out the other 2 guests and she has been seeing me through the glass waiting, she let them out and closed the door on my face. No one else except my parents were in the shop and they would not let me in. I even had a negative COVID 19 test within 24 hours I mentioned if there was any concern. THEY WERE RUDE AND I WOULD NOT RECOMMEND ANYONE GO TO GIVE SUCH AN ESTABLISHMENT ANY BUSINESS. They just lost a big sale between 5 bathrooms and a kitchen. We thought we would support our local town store but that is no more. A BUNCH A SNOBBY WOMEN running the store who won’t even open to door to speak to a potential customer.