Ace Hardware

I am so impressed by this store. I’ve never been to an Ace hardware. They were super busy when we arrived. As we walked in cashier stopped, smiled, and said hi as we entered the store. Linda walked by and ask if she could help us. She was so nice and helpful. Usually, if I can’t find what I need a just leave. Linda made sure we got everything we were looking for. Then we had to go out back to pick up one of our item and the young man out there was great. This store has top-notch employees. So nice to see. The world needs more of these Ace Hardware employees! I can’t wait for my next trip!!

Needed help finding a certain type of screw, but didn't know the name or size. One of the workers helped me find exactly what I was looking for - despite my strange, disjointed description of the item. Two other items I needed were only available at Ace, none of their competitors carried the items that I needed.

Found what we went there for. There wasn't a line checked out, and we were on our way. The checkers were friendly. The store was clean and organized. They have a lot of Christmas lights, battery-powered, and plug-in type. While I was there, I noticed spools of Christmas light cord that you could get an exact length of cord if needed. Ace is a great place to shop.

Workers inside were helpful, however, I met this beautiful girl out by the flowers and landscaping stuff. She was rearranging the flowers and cleanng up. She is really young but takes her job seriously!

Just got a paint order fill that dept.was wonderful to work with on a small 28 gal.custom order Thanks

Knowledgeable help close to home smaller store easier to find what I seek

Friendly staff and very knowledgeable about their products and services

Friendly service. Everyone was so helpful

Ace hardware is probably my favorite hardware/home-improvement store. And out of all of the ace hardware’s I have been to this is by far my favorite. I always seem to speak to knowledgeable people and the whole place always has that home town friendly feel. I would recommend this store to anybody.

They Always have what ya Need!. It's better to ask an associate for assistance.

Plenty of options in every department and competitive prices.

Friendly staff, great service. I love that I can order online and pick up at store.

Zach was very helpful getting information to me about 3 items I wanted to purchase.

First of all some of my extended family worked for Ace and always spoke positively. Second of all I went in today to gain more knowledge on a couple of projects and on the way and I held the door for a gentleman by the name of, I can't believe I can't remember his name at the moment but he was extremely helpful courteous and downright wonderful I wish I could tell you his name all I know is he works in the office generally and does a lot of paperwork I just happened to catch him walking in. Anyway I hope anybody and everybody that gets a chance to visit especially the Ace Hardware in Bethalto Illinois will get the same attention I got. Walked out feeling like a million dollars thank you very much sir sorry I couldn't remember your name.

This is a fantastic store. I used to work here, but quit when we moved away. However, I always stop by and visit. They have a great selection of tools, outdoor decor, a paint desk, and the lumber yard. There really isn’t anything you can’t get here. Plus it’s family owned. I’d recommend you check it out.

Helpful people and stuff easy to find

I had gone in there today to get a key cut for my car, and I was very impressed with the customer service I received. The manager Todd spent nearly an hour taking care of me, as well as an employee named Victor helped in the process as well. Both very friendly, helpful, and informational. I recommend Ace to anyone and will definitely be back in the future.

Awesome store great customer service

I absolutely love this place...the staff is prompt and very helpful and I'm out in minutes!

Todd, I think was his name went well and beyond helping me today in checking out tractor blades. Jessica helped me a couple days ago. I don't like to shop, and I love them for that. They do it for you with a great attitude.