FedEx Office Print & Ship Center

It's inside the Walmart! There is no sign outside, but it's right as you enter. Very friendly and fast service. More than just a drop off center, it's full service.

I was thoroughly impressed with the customer service provided by the manager, Samantha. I arrived stressed out as a result of an Amazon return gone wrong. Samantha was empathetic and put my mind at ease assuring me she would make sure the item was properly packaged and labeled. You cannot put a price on the piece of mind she provided me. She is definitely an asset to the company. I’ll surely return to this location for my shipping needs in the future.

The store manager Samantha was awesome! She could not have been more friendly, knowledgeable, and detail-oriented about the entire packing and shipping process. I would highly recommend this location and hope she's there for a long time to come as I know I have an ally in that location and that anything packed and shipped from there will be done correctly. More stores need Samantha's at the helm.

It's a shame that the true ratings of these stores get hammered by reviews about things that are are of the store operators' control, like shipping times and service delays. The folks in the Fedex Office retail locations are with few exceptions doing a great job to satisfy their clients and they often take it on the chin as a result of these outside factors.

Sabrina was just awesome. A complete night and day from the woman working in Menands ship center. She took the equipment I had, boxed it, gave me a receipt and off I went. What a pleasure and a fabulous representative. Maybe you could send her to the main office and let her train the people there?

Came by on Wednesday at 5pm to print a label and ship. The woman and man working were so nice and helped me out! 5 stars for their friendliness ☺

Absolutely amazing customer service by Samantha! Please buy her lunch!

This is located on the upper level. If you, like me, like to spend a little time in Walmart as possible, park in the front and it's right by the entrance.

Nice folks. Very helpful. They went above and beyond my expectations.

Ron was very friendly and courteous! Thanks Ron!

Employees here are great, always welcoming and positive attitude.

I had a package scheduled for Saturday delivery. When checking the delivery schedule it should an attempted delivery was made which was not. When I called 1-800-GO-Fedex I was told they do not deliver to businesses on Saturdays. This was a bold face lie as we received another delivery from Fed Ex. I called again and was told the package would be rerouted to my residence for Sunday and was assures it would come. The representative even spoke to someone from the Albany location and it was guaranteed to be delivered. When checking on Sunday I was told the package was not out for delivery and would not be delivered until Monday because of the change of address which was recommended by Fed Ex. Once again I was lied to. When I demanded the package be delivered today as promised the representative hung up in me. How professional was her behavior?? Guess this is what customer service has come to in America. Wow!!

Rude manager . If I could give a zero star, I would give a zero star. I want to tell all of you not to go to this fedex office because the manager will treat you badly.
“Poor manager”

Fed ex is horrible! Do not do not do not use them!