Lemont Ace Hardware

“This location has the BEST customer service I’ve seen in a long time. I had my sump pump go out late last night. I called the store, and I apologize, but I don’t have the associate's name. I shared my dilemma of needing a sump pump. He immediately checked to ensure he had one in stock. I asked if he would wait for me as I would arrive after closing. Not only did he wait for me after closing, but the team had everything ready at the register. I’m in retail as well, and it’s great to see that businesses still go above and beyond for their customers."

Always kind and helpful, even if they don't have the item you need on stock or in store.

Store is nice, staff was very polite and helpful on getting me my missing part.

Very helpful staff. Answered any questions I had.

Knowledgeable, helpful, friendkt staff that helps you get the job done right the first time. Priced a touch higher than big box stores but they are so much more helpful and able to immediately assist you. I love this place and highly recommend it!

The staff here is always so friendly and helpful, I never have any problems finding what I need.

Have shopped here quite a few times, never had any problems. I make the drive from Bolingbrook every month or so, especially for grilling/smoker necessities. Also have ordered Benjamin Moore paint a few times and that went well.

Staff is friendly and pricing is very fair. Keep up the good work!

Had keys made here and had the best experience. I had three to four different salesman try to help me and the cashier was friendly. While their, they were talking to other customers by name!

Nice place.

I have always had wonderful, friendly service at my Lemont Ace Hardware. However, yesterday when I was in the parking lot parking lot trying to jumpstart my car, two of your employees came out to assist me. I didn't get their names, but they went beyond customer service. Thank you for your kind employees!

When arriving at Ace I was greeted by staff and ask if I needed assistance even though I knew what I was going in for and where I was going it was a kind gesture to know that they were there to help with any need that I had everyone in the store was very kind the cashiers operation went very smoothly and I noticed that the gentleman making keys had a very clean booth and was very detailed in his operation I highly suggest this Ace hardware to anyone in need of assistance in any home maintenance or renovation! They had a great selection of everything that you might need for a hardware store and might I add a great selection of nuts and bolts

Zach was incredibly helpful with my sink project, he absolutely embodies the customer service that is Ace hardware and is the reason why I will continue to shop at Ace

Work sends me to the hardware store and most the time I don't have a clue what I'm picking up. I've received great help every time I've needed it and usually they aren't too crowded so I can get help quickly.

Whenever I visit Ace hardware in Lemont, I am so fortunate to have a Staff Member named Emily there to assist me, other Staff Members there are also helpful and professional, I hope that management holds on to the Staff that they have,and knows that they are Blessed to have Them.

I only use Ace Hardware period, the big box facilitys are too hard to find find a knowledgeable person to share insightful hints, or things you've overlooked.
I signed up for Ace Rewards to take advantag of sale items and discounts.
My total visit was less than 15 minutes and got 100% of my items to finish my task.
Like the commercial used to say
"Ace is the place with the helpful hardware man"

Always very helpful. They have more products than you might imagine, yet it is an easy store to navigate.

They have always been very helpful to our needs. Great location. Not sure if there still open but they were great.

Very clean!!! Didn't even have to ask for help! I was brought to what I was looking for! Amazing staff! What I thought was going to take an hour or so,it took minutes!

Nice to have a good ole' fashioned hardware store nearby! It's so time consuming to have to walk through the acres & acres of isles in the big box stores before you can find assistance. ACE is THE place for me!!!

Great customer service here! Knife sharpening was money well spent.

Sure friendly and helpful employees. Have everything you need for basic home repair projects! Highly recommend!