Warren Averett

Excellent and professional service, answers all of my questions. They are somebody I rely on.

If you are on the market for a competent CPA, Warren Averett on 101 Monroe Street in downtown Huntsville is NOT the place to go! At this point, I don’t think they know how to spell the word competent! I went to their facility looking for a CPA to ask a handful of questions regarding tax expensing and the initial receptionist we spoke to was super friendly and accommodating. After we told her what we wanted, she initially scheduled us for an appointment the following day with “Leader” S. Ray White Jr. at 4pm. When we arrived, naturally, there was a different receptionist. When we told her who we were there to see, she gave him a call and turns out, he couldn’t see us (mistake number 1). At that point, her co-worker stated that she’d received an email from the first receptionist stating that our appointment would be with a female (can't remember her name). Mind you, we were never notified of this change (mistake number 2). After having us wait in their conference room for a few, all of sudden we were told that this new CPA was on a call and as a result, they wanted us to reschedule our appointment (mistake number 3). When we told the receptionist that we would wait, my wife and I were relocated to the lobby where we waited for another 5 minutes or so. Next thing we know, we were told that the new CPA couldn’t take the meeting (mistake number 4). After expressing how unprofessional this was, I asked the receptionist if any CPA’s were in the building to which she replied "No"...Okay, so at first I was supposed to meet with Mr. White, then it was the other CPA – then all of a sudden, NO CPA’s were in the building (lie)! So, I’m supposed to believe that the two receptionists at the front desk were the only ones in the building, despite my scheduled meeting and the male voice I heard speaking (on a conference call) in the background!

Going further, the receptionist kept asking me to leave my name and number so that the new CPA could schedule an appointment with me to which I responded, “You guys already have that information!” The day prior I had given them my name, my wife’s name, our business name, and a contact number. She was like, “Oh…okay.” Before we departed, I let the receptionist know that since we had to endure what we just went through (as a result of wanting to ask a few questions), they’d completely lost my confidence and as a result, I wanted nothing to do with them, and neither should you! You’ve been warned. If they can’t keep up with something as simple as schedule obligations, how on earth are they going to keep up with our constantly evolving, ever changing, complicated tax code? Don’t waste your time or money!