Publix Pharmacy at Silver Crossing

Pharmacy team and pharmacist (pharmacy manager) are very helpful, friendly, and professional. 10⭐

Went to this store for years before I moved. Wonderful staff and convenient location.

Everyone at the phaarcy is so nice and helpful.thank uou!

Always friendly and helpful 😊

Trabajo excelente cuando llego al publico siento que todavía queda educación, respeto,hacia sus clientes los felicito ustedes marcan una diferencia EEUU. 💪

I've gotten 2 Covid vaccines and a Flu shot here before. The staff has always been friendly. No arguments there. Only issue I usually have is that I have to wait a while to get my shots even when I show up on time for an appointment. Typically 20 minutes or so. It's as if they wait till I get there to start preparing for it. It's only been a minor inconvenience for me so far but I would be very frustrated if it caused me to be late for something else.

My advice is if you are going to make an appointment for anything at this pharmacy, make sure you have nothing important to do immediately after.

Customer Service clerk wasn't very friendly!

With this pharmacy it's hit or miss as to whether or not they are going to rude to you. Happens in person but usually over the phone (multiple times). Today I called to check on my husband's prescription as we ordered it over a week ago and have heard nothing back. The person who answered the phone said only that " we haven't heard back from the doctor's office for refill". So, I asked if anyone does a follow up or if were they planning to let us (the customer) know anything. Like, to call our doctor, etc... she says "no, we just wait to see if the doctor's office responds". No other Publix pharmacy, in the past, has ever been so unhelpful and rude. What has happened to customer service? Thinking we will take business elsewhere moving forward.

Whoever keeps answering the phone at this location is very rude and condescending! She makes you feel stupid and like you don’t know anything! Definitely not how I perceived that a Publix location would be considering they are supposed to be customer friendly! I will be transferring my prescription out from there because I’m tired of getting talked to as if I’m dumb and don’t know anything! You guys should get friendlier staff!!!

Zoey at the pharmacy was very rude and customer service was awful, I wouldn’t be coming to give my money to people who don’t know how to address customer properly

They never have my prescriptions ready when they're supposed to.