Koa's House Pet Supplies

The best customer service that I have experienced in the era of online order placements. I spoke to a gentleman regarding my shipment and he took customer service to another level! Always order my dog food from this website and highly recommend it and my pet is cool with them too !

Really need a 6th star for going above and beyond. Popped in to grab a couple toys for our mutts...and she gave me locally made doggo Gelato treats (which they very much enjoyed)!! Great little store and just delightful service.

Very happy with my purchase. This is my go to place to get my pups their Earth Animal Wisdom Dog food which I've gotten a better deal here then anywhere else. Shipping is fast and never had any issues with my orders as they are packaged with care. Love this place 🙂

While I've never physically been there, I've been ordering online for a few months now. These guys are the best! They ship right away, we get our shipments pretty quick and the quality is great! So much care and love into what they do!!

Outstanding from order placement all the way to delivery!
Great communication, tracking info, a nice discount coupon for being a new customer, and my order was packaged very nicely!
I am completely satisfied and hope to order again soon!
Thank you!😊

I found Koa's online while searching for a Stella & Chewy's kibble flavor that my local store in Wisconsin has a hard time getting for me. The website is nice and the order process was simple; shipping was super quick! I am excited to have found this store and I will definitely continue to check them out for other supplies. Even though I prefer to support my local stores here in WI, I'm happy to support this small business from afar!

I love Koa's House. . Everyone there is so helpful. I recently signed up for auto shipments and received my first order. Great transaction-well packed-arrived when posted to my door. Looking forward to a long relationship with no worry how to get to a store to buy food. Some how my dog Sierra just knew that box was for her.

I Have been using Koa's subscription or auto ship service for my dogs treats for about 6 months or so and I could not be happier. They offer great communication and are ever so careful when she package the items. It really feels like opening a present every time.

I am a new customer of Koa's House Pet Supplies. I am thrilled with your service. I could not find my dog's food at both local feed stores. It has been out of stock due to delivery issues. I went online and discovered your company. Not only did you have his food, Stella and Chewy's limited ingredient, you shipped it immediately. Thank you for your wonderful service. I look forward to working with you, and I highly recommend your company to others.

The order got submitted twice and they took the time to verify. The shipment was processed quickly and the product was the same as we have been using. Thankfully they are there as our previous supplier is going out of business due to bankruptcy.

Excellent staff, Ryan, with excellent services, a very reliable pet supplies company. I enjoy working with them for my pet supplies.

Product and purchasing process was super smooth and efficient. I even got notification that my items shipped out super quickly. Unfortunately, it somehow got lost or stuck somewhere with USPS, and I never ended up receiving it. I reached out to the company and received a really nice and professional return call/voicemail. They immediately shipped my items again and I received them in no time. EXCELLENT customer service, especially when it was really no fault of theirs. I plan to continue doing business with Koa’s for as long as I can.

We ordered Small Batch Freeze-Dried Turkey Heart treats for our cat at half the price we were going to pay at the large South American river-named site. We were more than a bit nervous about doing so since our four-legged furry family member has special needs and considerations when it comes to diet (and especially treats,) but with Koa's, we were able to get four bags for the price of what we would have paid for two at the large river site, and we received lighting fast delivery with careful and considerate packing of our order.

Thanks to the reviews like the one we are leaving now, we ordered from Koa's House Pet Supplies with confidence. We were not disappointed, and we will order again without hesitation. We can now encourage others to do the same.

Thank you Koa's House Pet Supplies for selling quality products at a fair price!!

High quality items at reasonable prices. Shipping & handling are top-notch and they added a little something extra to my order too! Will definitely recommend and continue to patronize Koa's!

Have purchased a few times over the past two years and every time the service and the product ordered were perfect. Many of the products are healthy treats for my dog so that is what I have focused on so far and will continue buying. GREAT COMPANY!!

All local stores in Tallahassee FL either don’t carry Stella Chewy dog food in Duck kibble Raw coated or they’re supplier couldn’t get it. My senior dog has severe dietary restrictions and allergic to everything.. I panicked when I learned my order was an indefinite time period for arrival. I searched the web and struggled finding what he needed. UNTIL I found Koa’s.
They saved my dogs life and mailed it to me that day. I will definitely be ordering from them again. Especially learning about their mission. They sell the best quality product’s and truly care about selling products they know are healthy and won’t harm their beloved. Thank you Koa’s for all you’re doing and for saving the day.

Update
Second order just as great experience with purchase. It was delivered so fast. Fortunately for me as I only had one more serving left for my dog. Yikes😬❣
Thanks Koa

My sweet boy helped himself inside without me (ha) to this amazing pet store. He was greeted with love and open arms. Conversations were great found exactly what we were looking for, it was just an all-around amazing experience I will definitely return.
The business offers 2 self serve dog wash stations and tons of options for treats and dog food I didn’t look at anything other than items for dogs. The prices are very reasonable and the staff and owners are true dog lovers.

Their customer service is great! I ordered a bag of cat food and unfortunately fedex didn't ship in time for my cat to have her food. They immediately sent me a return label and a follow up email when my order finally did ship. I will definitely order from Koa's again! :)

I absolutely love this company! I have purchased many products from them, from toys to snacks and food. I have always been more than satisfied. Not just with the quality of the products but with the customer service as well. I receive my products quickly and anytime I've had questions I have received a quick response. The best part is that they are committed to helping animals in need and contribute a portion of their profit to shelters. I will definitely continue to purchase from this company.

Such a lovely place and such great people! So neat and clean and very much organized place! I would recommend this place hands down. We are visiting from Houston, wish we had something same place and same people like this in Houston lol. They have cookies and pet food all great quality ! Loved it overall