AutoZone Auto Parts

I went in the Herkimer store on a Sun afternoon for a new battery. Will was pleasant, knowledgeable, and patient as he worked in the cold for quite a while installing the new battery! Great sales associate and customer service.

Great customer service - very helpful & thorough in explaining when I didn't know what I was getting.

Cory is the man. Always goes the extra step and helps the customer out. Would highly suggest stopping by to have Cory help you out!

Good service I went in for an item they didn't have it they were able to check their computers found out it was in another store they were able to get it from the other store delivered to them rather quickly

Excellent service. A few months ago..A Young gentleman. Instantly looked up my wiperblades. Went straight over picked out the exact pair I preferred...agreed best to get both.. start fresh... proceeded after ringing out my charges.. to bring blades and me out. Quite professionally with such curtiousy, put both new blades on. Informed me that . Ixd chosen right to get both. Seems clip to drivers blade was cracked unhooked blade was ready to ip off wiper arm.

The one place to find this one type of virtual label wine with many varieties to chose from or collect.

Customer Service was great, helped me out tremendously. Guy even came out to my car to explain things in detail to me.

Prompt, friendly, courteous, non-sexist, helpful to the max. I forgot his name, but he installed a ?$2.00 light bulb?for me on a friends Subaru SUV, in Herkimer, NY, so I wouldn't get pulled over and ticketed for same (in the cold, dark parking lot. The other parts store said they didn't have it, without even looking at my car, computer,o anything. BS.! Thank you Mr ? for your everything.

Christmas Eve, 2019, I'm driving from New Mexico to Maine. My alternator deicides that 4:30PM is a good time to die (with no warning light coming on ahead of time). The 2 gentlemen working there helped me first determine it was the alternator, not the battery. They had one in stock, but then totally went the extra mile by tracking down a mechanic who was willing to install it on Christmas Eve. We were delayed by a few hours, but aside from that we made it to Maine without incident, just a little later than expected. These guys didn't just help me with my car, they saved my Christmas holiday.

This is the most complete auto parts store in the Herkimer County area. I have found nothing to compete with them between Utica and Gloversville. They usually have what I want. It gets pretty busy in there at times but they have a lot of workers.

Need auto parts Good place to get all you auto needs. Need tools, need help, they can diagnose your check engine light. Great customer service. Thank guys for all your help.

Very helpful and friendly staff

Amazing service! The guys there were friendly, helpful and knowledgeable. I'm glad I went there for the help I needed.

Daniel was so helpful with a short notice job. Friendly and enjoyable to speak with.

Go here rather often. The main guys there i know well and know me. Great people to talk to and offer good advice if you are stuck on something

Very helpful employees. They are knowledgeable. Wide selection of parts and anything you may need.

I do business with auto zone and many other auto parts stores and auto zone will always have my business, by far the best costumer service I’ve dealt with.

Great service knowledge staff . Cory is one if the best store managers I have met .

Almost always has what I need without having to order it. If they do hafta order it, only usually takes 1 day

Louie was a very knowledgeable associate and great to deal with. It was a great experience and I would highly recommend this business!