Orange Dog Garage

Norm, Vicky, and the Orange Dog crew are wonderful to work with. Thier prices are fair, work is done in a timely manner and they are always willing to work with your schedule. Highly recommended!

Honest shop, this is my go to place for anything auto related. Never once have I left feeling that I paid too much or was paying bullcrud extra hidden charges. They tell you what it'll cost and that's what you get invoice for. They know their stuff and are always super sweet and friendly. If you need something done on your vehicle I suggest you give them a call.

First time at Norm's Orange Dog Automotive Shop and it won't be the last. Very honest, good work and I like getting a printout of the work that was done. Price for the work was competitive and fair. Thank's Norm.

Just got home and had to give this garage a 5 star! I've never been given the bill and said "that's it?" Well it happened today. Everyone there is super friendly and they let you keep the souvenirs they pull out of your tires. Thank you Orange Dog!

Good people who do good work! Never try to force extra work on you and give you a fair price.

Ive been taking my motorcycle & my car here. Just inspections so far & it's because this shop is trustworthy. Norm is honest & has more professional knowledge than other shops I've been to. Not to mention he's got the best prices around. I'll be going back for my alignment that's for sure!

Norm, is honest and operates his auto repair business with the utmost integrity. I had a diagnostic issue 3 years ago that was preventing my car from passing inspection and after trying 4 different mechanics, i went to Norm and he had it fixed in a day. Since that day, I use Orange Dog Garage exclusively and highly recommend him to anyone looking for a trustworthy and fair mechanic.

I took my car to Orange Dog because of a stabilizer warning. Norm called me the next morning and explained what was broken. He gave me 2 options to correct it and estimates. He had it fixed and ready within 2 hours. He and his staff are very friendly and helpful. Price was reasonable. Definitely going back for all of my auto repairs and maintenance.

I went to Orange Dog Garage looking for a trustworthy and locally-owned shop for my Hyundai Accent. Originally, I took my car to a corporate chain brake & muffler shop, where they said I needed new oxygen sensors and a new catalytic converter (parts alone would have been $1,200). They couldn't explain exactly why those were necessary, so I went on the hunt for a better shop. Online reviews led me to Norm at Orange Dog Garage, and I'm so glad I took my car there. He took his time in evaluating the problem, and found that there were NO new parts needed (just some disconnected wiring). He literally saved me from spending almost $2,000 in parts and labor. He did convince me that some brake work was needed (I have been putting it off for a while), so I had him do the work. Car is running smoothly. Only issue for me was the distance--he's pretty far out there in Clarence. But totally worth it.

Great service, awso.e receipt in email with pictures fro. The inspection

My Dad always told me as a kid to find a mechanic you trust. Norm and the orange dog garage team are exactly what he was talking about.

I like to keep my cars for a long time and expect the routine maintenance that comes with zero dollar car payments. I stumbled onto them when his shop was in Akron and I’ve followed him to his Lancaster location based on those great experiences.

Norm will shoot straight and provide you with what you need repaired. I’ve had alternators, brakes, AC, and some other repairs done with this garage and every time I felt the job was done right and at a fair price. Norm has also recommended what additional services I might need to keep my car safely rolling down the road in the future; I’d consider these exchanges somewhat like he is my automobile consultant... “here are some of the things you can consider in the next 10,000, or 15,000 miles.” I can then budget appropriately before a failure and larger repair because of more damage done.

I have recommended them to my friends and family and would encourage you to give them a call.

Great job Orange Dog, please continue this type of service.

Always have a great experience with Norm and Victoria at Orange Dog. Repairs are done right and in good time. Been going there with the fleet of family vehicles for a while now and will continue to do so

Phenomenal work done by Norm and the staff at The Orange Dog Garage. Would HIGHLY recommend to anyone who needs work done. Done on time and exceptional quality. Go here if you want to be treated like family. I will never bring a vehicle I own anywhere else.

Always there to help! They haven’t failed me yet! Kind and considerate! Always fixed my jeep’s issues!

Norm has been taking care of our cars for about 13 years.He is the most honest. Mechanic I have ever known. He will not change or replace anything if it doesn't need to be . Thanks for loo,looking, after us so very good Norm

Great communication, fast work, detailed invoicing. A+.

I had been having ignition problem with my 2007 Ford Explorer. I brought it to a local Ford dealer and they told me it was a bad coil and plug. Replaced both, warranty only covering the coil not plug and still had to pay a deductible. Still having the same problem after about a week, I brought it back to a different Ford dealer. They said they could not figure out the problem (“No Codes”) but recommended replacing all the coils. Warranty would not cover this because there was no definitive failure. I then brought the Explorer to The Orange Dog Garage. After explaining everything to Norm he spent about 15 minutes looking at my Explorer and found that I had a broken spark plug. He told me he could replace the plug while I waited. Since I already replaced one I had him replace them all, and even though he did not recommend replacing the remaining coils I had them replaced as well. The broken plug had broken in a way the Norm could not get it out by normal means. This was a Saturday morning, not having any way of getting the plug out Norm told me I may be without my vehicle until Monday or Tuesday. I told him that was going to be a problem. Norm then went to his office and five minutes later he was on his way to pick up the tool to remove my broken plug. He went out of his way to get me up and running. My total bill was about 75% less than what I was quoted at Ford to replace just the coils. The biggest expense was replacing the coils, which Norm did not try selling me. This is why I will continue to have The Orange Dog Garage service all my vehicles.

A True Mechanic/Car Enthusiast

I can not say enough about Norm. He is that rare breed of highly skilled tradesman who truly enjoys his job. His commitment to product and service is bar none the best I've experienced in more than 30 years of interacting with garages.

Norm LISTENS to your thoughts and goals, performs a thorough diagnosis, submits a REASONABLE proposal and goes about correcting the problem(s) set to the tempo of the Flight of the Bumble Bee!

Stop by the Orange Dog Garage, he will convert you to a lifelong customer.

We all know unexpected $$$ for vehicle repairs is not fun.. I am always satisfied with the service as well as financial understanding when I bring my car for service and repair. My car is fixed with trust.
Super friendly and efficient!

Im glad I found Orange Dog, I really am. Norm is a great guy and an even better mechanic. He did exactly what asked for and went thru the vehicle to let me know what I needed.. No pressure, just free information. Thanks again for everything. I will be back.