AutoZone Auto Parts

The guys here are always very helpful, even if they don't know or aren't sure of the issues I'm having, they try to figure it out with me. Really appreciate it.

They're always quick to help and knowlegible. They'll also give you advice on car repairs for most things. Plus they're quick to find what you need and they will offer advice when asked.

Got my check engine light checked for free, the staff were so helpful and gave me advice so I knew what to ask the mechanic and how to make sure I wasn’t getting bullied into paying for anything I didn’t need! Really appreciated their time

I was helped by both Jesse and the store manager. I needed some bolts for my alternator and they helped me find everything that I needed. The employees make sure each customer is helped equitably, regardless of how busy it gets, very impressive customer service.

Seriously slayed the customer service experience! Ian, District Manager was at the AutoZone we went to and he just dazzled me up with his recommendations for interior car detailing! Give this guy a raise!!!

The guys here are great. Very helpful and courteous. I had to have my check engine light diagnosed today and they did it in just a couple minutes, no problem. Thankfully it was an issue I already knew about and is scheduled to have repaired by the dealership.

They have a good selection of parts and accessories as well and are more than happy to help you find whatever you're looking for.

I highly recommend you shop here for your auto parts needs.

Very helpful and spent the extra time trying to fight with a head light light bulb that just didn't want to lock into place. The staff was very polite and friendly. I really appreciated their efforts and willingness to help me. I was thankful that they did it for me because the first light bulb was defective and if I would've gone home and tried to do it myself I would not have been able to lock it in. Took about 20 minutes even with the defective bulb causing issues and I was on my way! All for under $10!

A big THANK YOU to employee Earl for a helping hand this morning. I came into the store with battery problems on my truck. A quick diagnostic test showed the battery was bad. Earl efficiently changed the battery with a new one, did another test to make sure the alternator was working correctly and got me on my way. Many thanks for a job well done!

Good place to finish your project s

I’ve dealt with Autozone for years and I’m very happy working with these men and women. Solid work ethic and knowledge. Where they don’t know they tend to ask the right questions. I’d recommend this store to anyone looking for parts.

Is what it is. A chain store. I like locally owned stores.. I would like to update. My posting. I in no way was the above meant to infer I had a bad experience at Auto Zone. In fact it was quite the opposite. The counter person was helpful. and friendly. I would, and will continue to shop here. If or when My regular place (A locally owned and operated parts store that has been here for all of my life) does not have what I need or can not get it..
My experience at Auto Zone was Excellent. The owner even reached out to me and Apologized. When there was nothing to apologize for. It is I that was not clear and it is I that owes him the apology. I am also upgrading my 4 stars to 5 for going above and beyond. Thank you for responding to my original post. I will continue to be a customer..

I wish I caught the gentleman’s name who helped me today. I was trying to find some windshield wipers and get them installed. He helped me find what I was looking for and he also installed them on for me with the help of another staff member. This was a huge help for me, the staff were so understanding, nice and helpful. Thank you I will be coming back here again in the future.

I know basically nothing about cars besides the gas, brake, radio, lights and a few other things. My lights had blown once before and i came here and had great service. Came again because my lights blew and the guy who helped me was awesome. Again i know very little. He put the lights in for me and helped me understand how to put them in properly. I didn't catch his name, but he was awesome .Thanks a lot!

Very friendly and helpful service. Employee plugged in my car for engine light code. Was told my cam shaft sensor needed to be replaced. She gave me a print out for the part and pricing/availability. This would have cost me 125.00 to diagnose with my mechanic. Thank you AutoZone!!

Good auto store.latest visit employee went out of his way to help me with some problems

I went in to pick up a part that a friend ordered over the phone. I immediately knew it was the wrong part when they brought it to the counter. After some research, we "returned" the wrong one and I purchased the correct one. They did a fine job assisting me with making this correct. Thanks AutoZone! ✌🏻

UPDATE: Ashley is now in the Rochester store. Somersworth store is still just as good, but I deal with Ashley. 😊
I don't go anywhere else to get my parts or accessories. Honest and reliable. The young lady that I deal with is very good at her job. A pleasure. Ask for Ashley.

Noticed a headlight was out on my truck on the way out of work last night. Ran into the store around 6:20 and immediately got helped by Sebastian. Dropped what he was doing to look up the headlight and took the extra step to run outside and take a look at my headlight to make sure the one I was buying would match the one still on the truck. Was out in 10 minutes.

Adrian was super helpful. Every step of the way I felt as though he was working through my problem with me and now my car is fixed!

Love coming here and especially the deals that are available to keep my ride going strong through the Winter. Always come back.