Jack Demmer Ford Service Center

Our van was stolen and totalled. Went there to see about replacing it. Was told at least a year if you ordered one. The used ones are few and far between. They called a week later and said they may have what we are looking for. It was a 2021 that they got back off a lease. The vehicle is spotless. It had 1670 miles. It is now in our parking lot!!!! Thank You Eric & Bernard!!

The service department was absolutely awesome!!! Pat at the service counter was very nice and accommodating and Dennis the mechanic explained everything that he did to my vehicle thoroughly. I would definitely recommend this service department to anyone.

Fantastic service level every time I bring my car here. They are professional from the moment I make the appointment, to when I bring my vehicle in, to the phone calls with updates, to when I finally get my car back. Reasonable prices and they work to get my car back to me as quickly as possible. I will continue to bring my car (or any future Ford vehicle I own) to them!

Great place to take your vehicle for service. Friendly service advisors. They do as much as they can to get your vehicle serviced as quickly as possible.

Always the best choice when your vehicle needs tires or service!

Better than any other local dealership I have been to in terms of customer service.

They alway do their best for their customer.

Called maybe 7-8 times over the span of 3 days at the beginning of May to schedule safety recall maintenance. Kept getting transferred to someone that never picked up their phone and leaving messages. Once I did get a hold of someone I was scheduled in after a month! An entire month! This is not Canadian healthcare, it's a car service department. The best part? 2 days before the appointment, they called back and cancelled my appointment "until further notice". Really? Terrible customer service. Will drive the half hour to another business to not deal with you guys again.

Scheduled an appointment online for the following week which the website said was available and they would contact me right away. A week went by and they had not reached out to me, so I called and they said they couldn’t get me in for another month. Whoever is running the department should be fired.

Brought my Vehicle that I purchased From Jack Demmer in because a/c stopped working paid $500. 1 week later air stops working. Now they want another $200 for parts that were good last week. I'd take my car to another place.

I would generally recommend, however the female on the phone (making appointments) was rude , uncooperative and certainty Not helpful in any way, consequently I took my business to Village Ford with 4 stars and polite phone reps !