Big Rapids Dental Health Care

Staff were so very friendly and informative. Both Dr Cao and the hygienist, Darla, were delightful and personable... explained everything in detail as they went. Each fully engaged with both my son and daughter during their cleanings. The kids are loving our new dentist! Highly recommend!

Dr. Cao and the staff are very friendly and caring. Dr. Cao is very thorough and kept me well informed through the process. The atmosphere was welcoming and the staff knowledgeable. Having recently taken over the practice, he will be an excellent asset for BR.

I was very impressed with the new dentist. I appreciate his philosophy to do all he can to preserve my teeth. My hygienists was very professional, thorough, and gentle.

Great dental hygienist, Darla! Wonderful with kids and very thorough!

Everyone was really nice and professional. I came in to get a cap and filling, and it came off a week later. I though they would charge me again for the same job, but they re fixed it free of charge. I didn't have to wait long for an appointment, and they did an exceptional job

I am in the dental business and can honestly say that Dr. Scharp, Dr. Black, Dr. Gould and Dr. Wagner with all of their supporting staff are the best I have ever seen! They always exceed my expectations, each visit!

Love it. People are friendly n respectful. Had deep cleaning n the lady keep asking if everything was okay. She was very considerate n polite. Thanks again.

I received a dental implant here and the financial coordinator did a great job showing me my insurance coverage and breakdown! Dr Gould did a great job placing it!

Very nice atmosphere and very nice people that work there

Quick and painless. Thank you!

Very nice people there. I would take my whole family there. They are great people.

Excellent staff and dental personnel. It's a happy place to go!

Great people, good experience, and the environment is wonderful! :)

Yay! The dentist!

Nice people but they charged me three times for root canals on the same tooth. At some point you wonder...

The dental hygienist I had was great but the dentist is like others who are just looking for your money and aren’t concerned about their patients. She made me feel like I was just there to boost her business and when I had a cavity filled, I was told that if I had any problems, to come back and it would be covered under the initial fee for the filling. When I actually did have a problem, the receptionist made me feel like my opinion was invalid and that I would be charged for wasting the dentist’s time, and not covered like I’d been told. I won’t be going back here.

Wish I could’ve given 0 stars! Doctor is horrible with children my daughter left screaming and crying because the doctor refused to do any dental work because my daughter said she was scared, so instead of reassuring her or letting me reassure her she shunned her. Taking my kids and myself elsewhere. Definitely wouldn’t recommend at all!!

When Bob Sharp was there, even after he retired, it was one of the best dental offices in BR. Since he passed away, the business has gone down rapidly. The last time I was there I mentioned this, and one of the employees agreed. Bob Sharp would be ashamed if he saw his business today.

Two years ago I was told I had a cavity. I ask about it everytime I go there, but they don't seem to know what I'm talking about. The last time I was there, I was told I needed a root canal as a preventative measure. What? Also, still no cavity discussion. After reading the other comments I'm inclined to think that root canals are their "bread and butter" procedure. My husband and I are going somewhere else, even though we have been going here for several years.

I went here to get dental work done before going back overseas to Taiwan. Should have just got it done in Taiwan. I did not have time to come back and address the issues before flying out, probably a good thing since they couldn't even do a filling correctly. For two months after every time I chewed anything I would get nerve pain through all the teeth they worked on. All three fillings failed, and one was drilled so deep that the filling went into the pulp of my tooth, I had to have a root canal done to fix it and a crown afterwards. Terrible work, I would not recommend this dentist office to anyone. Luckily I have good insurance, so it only has cost me a lot of time in a dental chair.