Crossroads Auto Service

I have been taking my car here for years. I always have great experiences at Crossroads. Most recently, there was an issue after my oil change with the oil cap no being sealed properly. Luckily, I noticed the sensor light and called them back the very next day. The staff at Crossroads was very understanding and took care of the issue immediately, including covering a tow truck fee. There was a huge puddle of oil in my driveway. I am very thankful for the guys at Crossroads and how they handled this situation and I am so glad that my engine did not seize! I would recommend Crossroads Auto!

The gentleman there were very kind. They spent extra time explaining to me the issues with my vehicle and all of the options required to rectify these issues.
I came to them originally on a referral from a car body shop kitty corner 2 them on lovers lane. I am glad that I did and I would suggest anyone to go there for service.

They did a great job in fixing my car, and also working with my insurance company. I have no complaints at all, I'd recommend crossroads for anyone.

I have taken a number of family vehicles here and won’t take them anywhere else. Always friendly, helpful, and does excellent work! Most importantly… I know when I refer people here they won’t get raked over the coals. Very ethical business.

Quick and convenient.
I was able to drop my car off for an unscheduled oil change at 8:30am and it was done an hour later. This location is great for me since I work across the street. It's a nice walk over. I've used them for a variety of things for 5+ years and never had anything but great service.

I would give them all the stars if possible. My husband was working in Kalamazoo which is an hour away from where we live. His car wouldn't start at lunch. Since we are an hour away we didn't want to tow it all that way to have our normal mechanic look at it. I called a few places but none of them offered both towing and service and all were booked out 2 weeks. Crossroads did both and could look at the car the next day. The Tow truck came at 2:30 and it was fixed by the next day( new starter). A major inconvenience turned minor with their great customer service and fair pricing.

Hard working 💪🏿mechanics put a engine in my Volkswagen got it running 🏃‍♂brand new again 💪🏿

This was the first time I had ever been to this place, I will definitely be going to them from now on for all of my vehicle maintenance! They were super friendly, right from the start and started working on my car immediately. They were able to figure out what was wrong, fix it and have my car back to me the very next day. Their prices are also more than reasonable. Thank you so much, guys!

My car died in the Meijer parking lot and Graham’s towing took my car here. Within 24 hours they had my car working again and did an oil change and had it ready for me to pick up for a reasonable-enough cost. It wasn’t the most glamorous of locations but they did their job and they did it well. I was nervous with all the negative reviews on here but I had no issue whatsoever. All-in-all my bill was $120 for labor, parts for my specific repair, oil change, and tax. I had no issues with any rude employees as some of the other reviews stated - everyone was friendly and laid back. All my stuff was still in my car when I picked it up and it works great.

Great auto repair shop! Had to have my radiator replaced because the shady guy I bought the car from put leak stop in it just before we bought it. They were quick to get it diagnosed and repaired. We brought it home and it leaked massive coolant all over our driveway so we brought it back. Crossroads spent 4 hours running the car and driving it to try and replicate the issue and even gave it an oil change for free. The issue was chalked up to an air bubble and no big deal. We are good to go and crossroads went the extra mile!

I had a noise in one of the wheels but could not tell which one and it only lasted for a short time each day when I first drove the car. After I took it in to Crossroads they said they could not hear anything, so they looked and checked all that they could on all four. When I picked it up, they did not charge me anything. You have heard that time is money but I guess at Crossroads it is also good customer service. I knew there was a reason I keep going back to have work done.

As a female is hard to find a good auto place. I would recommend this company to everyone. They were very professional with the towing and vehicle repairs. They diagnosed, called me with the diagnose, fixed and returned my vehicle in a very timely manner.

This has been the best place I have found for an oil change. They are very personable, they never over charge and their CLEAN. If they think you need more they let you know before they do anything and they leave your steering wheel clean also Would very highly recommend them

Crossroads was able to schedule me in quickly which is not easy to find these days. Prices were reasonable and communication about what was wrong with my vehicle was given quickly. Would use them again.

I have gone to Crossroads Auto for years for service on my 2003 Honda CR-V and have always pleased with the service and friendliness of the staff. This week I went in for an oil change and again received the quick, friendly service I have come to expect. Thanks, Crossroads.

These guys do a great job of telling you what you SHOULD get done, but they don't phrase it like you need to get it done now or your car will explode like Dogecoin stock in the baby weeks of 2021. Reliable services, quality place for an oil change too. 5/5

They were very quick and polite. They didn't try to sell me parts and services I didn't NEED. The prices are fair and they did the best alignment my car has ever seen.

Made an appointment for an oil change. Didn't take long to get one. Once there the entire appointment took about 30 minutes. Very professional & nicely priced too.

Did a great job finding the leak on my mustang when no one else would touch it besides the dealership, prices are great as well.

Very friendly, efficient and overall reliable