Christian Brothers Automotive West Chicago

Truly incredible experience from start to finish; very professional and informative over the phone, very friendly staff in at the office and really appreciated the complimentary shuttle service. Can’t recommend enough; thanks to Jason and his great team!

Totally ethical and unbelievable service!
Spoke to Dan on the phone and agreed to bring my car in. They have a beautiful waiting area and they drove me back home in their courtesy car. They provided a very detailed inspection although they could not find the issue they were honest and professional.

You looked at the whole car. Explained what was going on with photos and advised on what what necessary. You followed up with me to see how things were going and you helped with instalation pricing reduction when another unexpected problem popped up. I received courteous service and will tell everyone about my experience. I'm a customer for life. Very happy. Thank you so much!

Completed a pre purchase check on a vehicle I was looking to buy at Christian brothers today. They had been very detailed and being very patiently explain all the details with detailed images and able to identify all potential issues I may come across with the vehicle in a reasonable manner. Service was also reasonable at $129+taxes. Keep up the great work!!

My experience, while expensive was outstanding. Mark took his time to explain in detail everything I needed, (trust me the list was long) after dealing with the people at Christian Brothers I am confident and comfortable knowing I have brought my SUV to a place I can trust. My Pilot is a 2009, in which I have never taken it anywhere other then the Dealer.. however, I think I have found a new mechanic. After driving past their shop for 2 years. I finally decided to stop and I'm thankful I did. Thank you everyone, for making my 1st experience wonderful..

Great automotive repair experience! They truly care about you and your vehicle! Honest assessment of your repair needs at a fair price!

The staff here are all really friendly. They took the time to explain the services needed to me. They re-rolled my car several times to get my alignment spot on after I had some issues elsewhere. The prices were very fair. The waiting room is very comfortable.

Marc and the entire team over at Christian Brothers are incredibly nice, informative and helpful when it comes to helping me maintain my jeep. They've earned my business for the long term, thank you all!

These guys helped out my friend, whose car wouldn’t start in the planet fitness parking lot. They went above and beyond with their service. 10/10 would recommend. Great guys.

First time customer at Christian Brother Automotive. I’m a car enthusiast and was here for a brake flush and inspection before a racing event. Christian Brothers value your time, my car was taken into the bay and getting serviced promptly, at the time of my appointment. My technician Rafal took the time to inspect the car and pointed out potential issues and items that will require service in the near future. Great customer service, fair prices, will recommend to friends.

Highly recommend Christian Brother Automotive in West Chicago. I was very impressed from start to finish with their facility, staff, tech's and the owner. I brought my car in to have lowering springs added to my 2019 Kia Stinger. When I arrived I walked into an immaculate waiting area. The nicest facility I've ever taken a car to. I spoke to Marty when I walked in and he really impressed me with his knowledge of my car and the part I was installing. I could tell he researched the work that they were going to be doing which was great. They ended up having a former Hyundai/Kia tech work on my car which was awesome. It was nice to have someone who knew my car perform the work. Also while I was there the owner Boris made it a point to come out to the waiting room to thank me for bringing my car in, I was able to learn more about their business and other services they provide. Overall I was very impressed and I couldn't be happier with my visit. I will definitely be coming back and will be sharing my experience with others. My car looks great, the price was very fair and I really appreciate the level of service I received. Thanks so much Christian Brothers Automotive!

Joe Riscossa & the staff analytically trouble shot the company truck & found a weird fault they & we never heard of. Once found the truck was repaired within 24 hours. Thx All!

The nicest auto shop I've ever been too. Very comfortable when waiting for my vehicle to be serviced. I can always depend on an honest and courteous conversation about what my vehicle needs now and in the near future. Love that they can shuttle me if the wait is longer.

I went to get a tire pressure sensor replaced initially and let's just say my experience was not good. However, I worked the issues out with the owner and my second experience was top notch. I'm glad we were able to redeem the experience.

UPDATE 7/7/23: went to get my brakes replaced and brake fluid serviced. It was an absolutely wonderful experience. Customer service is top notch. Definitely recommend.

Very welcoming as soon as you walk in the door. Staff is friendly and knowledgeable. My favorite part of the experience is the digital inspection report that shows you the problem and recommendations and urgency. Never any pressure and there willingness to educate me on the workings of my car help to make the right decision. Crew is very knowledgeable. Highly recommend.

Love the inspection point haven’t seen anyone else do it like CB the info the pics next level mechanic
No one informs you like CB

The service at this location was great. Marcos & Joe were both exceptional. Both kind & patient. They helped me understand what I needed & I felt like the prices were very fair. I live near a few auto shops & but will to go out of my way to come here. Just can’t beat the customer service!

Update: the service was quick! They were able to diagnose and fix the issue within 24hr hours! Unfortunately my rotors were warped which was causing my car to shake and needed to replace both brakes and rotors. Their text message function is super convenient, I received the estimate via text, reviewed everything and approved repairs right from my phone.
Called them last minute for a car issue and was able to drop off same day. They’ll take a look and let me know the next day. So far the experience has been great. Both over the phone and in person, staff was nice, attentive and super helpful. Will update once car is serviced!

We had a great experience here and will definitely return. Excellent customer service! And they strive for integrity so they won't charge you more than the service actually cost. The actual service on the car was very fast, and the waiting area decor was really nicely done, clean and cozy.

It was such an easy and pressure free environment where the information and choices on what maintenance to proceed with were very easy to understand, quick, and conveniently sent to your email or phone via text. It didn’t take long for them to do the work, and they saved me quite a bit based on the quote I got from the dealership. So friendly and attentive, too. Thanks!