Marcella Tigner - State Farm Insurance Agent

Marcella is very helpful. She does all she can to help you out.

Always helpful

Love this Lady Great Agent

Awesome

Have been dealing with Mrs Tigner for years now would not change, very helpful

My sister recently had a house fire in Angleton, her homeowner's for many years is through this agency. She immediately opened a claim by phone while the fire dept. was there. She also called her local agency to let them know. No one from State Farm contacted her over the next few days. My sister kept calling Tigner's office only to learn that Marcella was gone indefinitely. Someone named 'Ludene' kept insisting to my sister that she could do nothing. I wouldn't accept this and called Franklin State Farm, my agent in Lake Jackson for my homeowner's. Carla there repeated that the local agencies didn't handle a major fire like this. However, unlike the useless 'Ludene', she offered to check into it, and within 30 minutes my sister heard from State Farm in Alabama, and over the next 48 hours, 3 State Farm employees were at her home beginning the process. Marcella, I hope you read this because whoever 'Ludene' is does NOT need to be representing your business, of which I've never heard anything but good things. And kudos to Carla at Franklin State Farm; I've had my homeowners and car insurance there for decades.