Regions Bank

Today I went in with some account changes I wanted to make and Ashley was the banker that help me achieve all of my requests today. Not only she helped me open a new account, but she also help me apply for some other financial needs that are beneficial to my account. Not only Ashley is smart and knows her stuff, but she is very friendly, easy to talk to and polite. Thank you Ashley again for all of your help today. Good customer service is very to hard to come by these days, and you are helping break that chain 👍

My request was fulfilled in about 10 minutes to my satisfaction. Marylen Jackson

Service is always on point

❤

Great

Not every time will service be top Noch . That's just how life is. But they try to meet the standards required, as best they can. For me Regions Bank gives good service and I would recommend then two others.

I am new to this bank and I didn't choose it my job did. But so far regions has been good but can be better. The only thing I don't like about this bank is that their online banking does not work, it won't let me log in to check my account.

I’ve been pleased with the service with my mortgage loan. I may one day do more banking there

The reasons I will not recommend this bank to anyone is because of money miss placement. I had tons of money in this bank. I put about $3400 in my saving but the problem was it never made it to my account they put it in another woman’s account and I had trouble getting it back and don’t get me started on the poor customer service Some employees are really nice and know what there doing and other not so much. Over all it’s not a good bank. If the big bank was still open I probably would still be there!

Terrible customer service from 2 women behind the counter today Jan 10th around 1pm, while requesting a correction from a bank error pertaining to my legal name on file. An attempt to assist was only made by a new male employee and a manager returning from her lunch break. The two women refused to look into my account to find the root cause. Instead, they continued to request verification even after my driver's license was provided. Thanks to the manager who happened to arrive in time and assist me with an issue that could have been resolved during the lack of effort between the other 2 women.

Worst bank ever. Do not do business with them. They are closing all of their branches. They are not helpful. Their app is not up to date. Their staff is rude and thinks it is appropriate to comment on life choices instead of helping you financially.

Customer service at the branch is useless & so is customer service for online banking. I've been a customer for 20+ years but now am looking for a new bank.

Poor locations and tellers