Toyota Rent A Car

I was shocked by how great Toyota was to rent a car from. So much better than any experience I’ve ever had at other rental companies. Got me in a clean new car same day and even called my insurance company for me to arrange for direct payment so I wouldn’t have to pay out of pocket. Kevin was very professional, friendly, and helpful. Definitely call this place first if you need a rental in Tulsa.

Very friendly people, helped us get a car last minute since hertz didn’t have our reserved car. I would definitely recommend coming here. Quick and easy.

Couldn't be happier! Just took delivery of a 2012 Toyota Venza and haven't stopped smiling. Our salesperson, Richard Haase, was the best. He was so helpful and patient even when I couldn't decide between the Venza and another crossover. He answered all of our questions and kept us updated during our wait for our very special order to arrive. This is the 4th vehicle we've purchased (7th in our extended family) from Jim Norton and Richard exceeded even our already high expectations.

Jim Norton Service Department gets 5 stars from me for quality, efficiency, and professionalism.

This place was the easiest and fastest rental car company i have ever dealt with.

Toyota been my favorite other then a jeep

Nicest people! They seem to genuinely care.

Great experience every time.

Quick and Friendly service

Very polite and quick!

Really nice rates.

Great service!

Great cars

It just takes so long... .....

I rented from here multiple times. It's always been great. Until this morning I met a middle-aged/advanced in age woman named Tia who was the worst. I mean the opposite of helpful making this the worst experience to date renting from here. I gathered my items and the bags and had my hands full and asked her to check the door. If I left anything she said they will check it but she was in a rush to give me checked out. It would have just taken her a few seconds to look in the door for me. She was standing 6 ft away from the door . I was struggling with 4 small bags and a gallon of water. Other than her being passive aggressive and bad at faking good customer service. The rest was smooth and friendly as ever. I'm surprised it's the first time I've seen someone of a senior generation giving such bad customer service compared to the young teens they sometimes hire at dealerships.

One of the worst customer experiences there is to offer. I usually go here for the nice experience, apparently they hire just anyone, kid decided to talk over me and argue with me about how all the vehicles seat 5. I was well aware of vehicle capabilities that's why I was willing to wait for a cleaner bigger vehicle other than a Corolla for my family of 5. With 2 car seats in the back seat, YOU CANNOT FIT ANOTHER PERSON IN THE MIDDLE OF THEM, no matter how one wants to think so.