Ashley Store

Walked into the door at Ashley Furniture and was immediately approached by one of the salesman Ryan. He was an amazing individual with a great personality. He listened to what I wanted and jumped right in to make it happen. I had been watching this price get reduced on a certain patio set that I wanted for a while. Due to it being out of season this price got reduced to where I needed it to be. They also had an awesome warranty plan that would protect everything through the Ashley Furniture Store not the one that’s online. Ryan walked me through everything with a wonderful financing option with zero interest for 12 months. Absolutely couldn’t resist that option whatsoever. I jumped on it and he was willing to gather a few other decor items for the patio. One being a clock and a great place to store my beer while entertaining guests. Thank you again Ryan for the Outstanding Customer Service!!!
Definitely a 5 Star Employee! Keep up the great work!

Marlin was so helpful in assisting us with choosing the perfect bed for us. We were not expecting to purchase one but based on the experience we knew the time was now to purchase our forever bed. We would recommend Marlin and team to help with your mattress needs.

If you want to meet the best sale person ever!!! His name is Nathan! Thank you Nathan for all your help and making our time picking the right piece effortless. Thank you!!

Gabrielle is extremely friendly and helpful. She patiently showed us around and helped us find exactly what we are looking for.

I would like to thank Marlin for being so accomodating and patient while we look for the things we need as we are so new in Durham. He had ideas that are brilliant which made our shopping more efficient and enjoyable. I hope others can experience it too. We hope to come by next time.

My family and I had a fantastic experience with John Snyder, our salesman. He was very nice and patient. He helped us every thing we needed.

My husband and I were shopping for a new couch and were unsure of what we wanted exactly. JP was super patient and responsive to all of our questions, ultimately leading us to find the perfect thing! He was available via text and even followed up on days that he was off the clock. Great customer service! Thanks JP!

We went in on the 4th of July to start looking for living room and bedroom furniture. We didn’t know if we would actually purchase anything but thought it might be a good time to take advantage of holiday sales. John helped us buy a bed. He was extremely knowledgeable and provided us with a lot of information about the different mattresses and what we should look for when we tested them. He was helpful without being pushy. He made the process easy and the whole experience a positive one for us. We still have more furniture to buy and will likely see John again in the near future.

Had the best experience as soon as I walked into this store and greeted by Gabrielle. She listened to my needs and got me exactly what I wanted for a great deal. Definitely recommend getting your furniture here and working with her! I’m so excited to enjoy my dream couch

We had a great experience at Ashley Furniture working with JP. He helped us with the purchase of our new couch and made the whole process easy. JP was not pushy and very approachable, answering all of our questions thoroughly. We had our two children with us, and JP was really nice and accommodating. Highly recommend!

Denis was great!!! I told him what I was looking for and he helped me with my living room and bedroom purchase for my new home. He was patient, knowledgeable, and had great customer service. I told him I’d be back…….and I definitely will. Thank you, Denis, for making my furniture shopping experience easy.

My day started out wonderful. Then went to rooms to go ,purchased living room furniture that was on sale. The guy told me because of the sale I have to pick it up myself or pay them 150. So I told him I will pick it up myself. This is what he wrote on paper that I have to pick it up by 9/17/ 9/18. So I said ok by the way make sure no one sit on it he told me not to worry that he will make sure they wrapped it so I said ok . On 9/15 spend out all this money on a uhaul for them to tell me I can't pick up my furniture because pick up day are Tuesday and Wednesday the guy never said it that way. So me and a friend went to Ashley and a wonderful salesman named John help me he really made my day. Thanks John I purchased a bed from u guys

My husband and I had a great experience with sales representative John. We were greeted warmly and received excellent assistance. I highly recommend visiting this store.

We had such a great experience at Ashley. Ryan Wilson was our sale rep and he was attentive to us the entire time we were in the store. He helped us find several options that met our needs for a new sofa. The check out process was fast and easy and we expect the delivery in a little over a week to go as smoothly as our time in the store. Their selection is great but their people are even greater.

I was greeted over the phone by Gabrielle for directions to the store and the moment I came in the door...there she was -smiling, pleasant, friendly , professional and great customer service!! I was hesitant to fill out application and got approved for everything I wanted and desired because of Marlin and Gabrielle (the dream team).
Great experience, Over the top customer service, charming staff!!! Thank you all for being you and amazing 🤩🤩😍😍🤩🤩

JP was an amazing help while we were deciding on a living room set. He was very informative and patient during our decision making process. I highly recommend Ashley for their great furniture and even better customer service!

We went in looking for new dressers. JP was our HFC and extremely helpful and got us a great deal. We purchased a floor model of one item and JP was great in securing us a discount for that item. Would shop there again!

Came to Ashley furniture store to find a couch since I’m moving in a month up to NC from a different state. Immediately when you walk in you are greeted with friendly faces that want to help you find exactly what you want! I had to come two days and the first day Marlin helped me and was very patient with me trying to find out which couch I truly wanted! When I came back the next day to buy the couch Gabrielle was able to help us with the buying process and was friendly and very sweet and informative through out the whole process! 10/10 recommend!!

Gabrielle and Nathan were amazing and helped me find the perfect product to meet my specific needs. Very friendly and knowledgeable, thanks so much for your help! I would definitely recommend y’all to my friends and family

Nathan was super helpful and extremely knowledgeable. He spent a lot of time understanding our requirements and provided us customised options. Had a great experience - highly recommend!