Goodyear Auto Service

Stopped by late in the day on the Saturday of Memorial Day weekend.
My tire had screw in it that needed to be repaired.
Rick Layne, the store manager in Dalton Georgia made sure my repair was done in a timely fashion and kept me up to date on the repair.
Great customer service. We would definitely use this store in the future.

I can’t say enough good things about manager Rick Layne and the guys at this Goodyear location. I was passing through Dalton when I ran over something resulting in two very damaged tires. After waiting on what seemed like forever for AAA to send a tow truck, I was told one had not been sent and I might want to try and find my own while I was waiting. Not being familiar with Dalton I had no idea what tow service to call. I called Rick back at Goodyear and he gave me their 800 tow service number. Within 30 minutes the guy was there and got me to the tire center by 6:00pm. Everyone there was great. They got my tires replaced and had me back on the road about an hour after I arrived. If I lived in Dalton, this is where I would go for all my tire needs. Also thanks to S & M auto repair and towing for getting to me so quickly.
You all saved the day! Thank you so much!

So, you've seen National Lampoons Christmas Vacation right? Basically this holiday trip became that, everythings gone car crazy. But, these guys came in clutch! Not only did they fix the issue in a short amount of time but they also went out and purchased the parts to complete the job in one day! Solid set of dudes that deserve your patronage. THANK YOU RICK!

I was new to town a year ago and needed a place to get my brakes done and oil changed. I've been back several times. Every time I have been treated very well. They take care of what I need and do not try to sell me things I don't. I highly recommend and I will be back!

We had hit a curb and destroyed my driver side front wheel. They took care of the wheel and made sure I got out back on the road within the day. Best experience ever at a shop!

I took my car in for an issue tied to my brakes. Noel and Rick were incredibly helpful and diligent in locating the problem, fixing it in a timely manner, and in ensuring that my car was finally driving and operating correctly. They were absolutely wonderful.

Great Customer Service. Excellent quality of work at fair prices. You can’t beat the job they do.

I always go to Goodyear and I always have a positive experience! Charles is always the one who takes my information and then ges me checked out. He is always super friendly and easy to talk to.

Mechanics are knowledgeable & perform repairs correctly & in a timely manner. Cost of repairs are totally fair & reasonable.

I was at the Goodyear shop in Dalton ga today had my brakes and battery replaced, Eric the work did a excellent job with my car he really takes pride in his job! Rick the manager was great he has excellent customer service skills and answers all questions I had! I will definitely be going back! Would give this place more than five stars if possible!

Great experience. They went above and beyond and now my car is running better than ever!

Most professional and thorough that has worked on my car. First time using them gonna be a regular customer from now on

I was headed back to Augusta from St Louis, MO when I noticed my rear passenger tire was losing air pressure. I stopped at the Goodyear Service center and they were able to get me back on the road toward my destination.
Excellent service.

I have been taking my vehicle there for the last four years. I have been very satisfied with their work. One time I took my vehicle there and it didn’t have a check engine light, they troubleshoot my car just about all day. They fix the problem they thought it was, but it was not. The engine light finally came on, then they found out what was wrong with it. Rick and his associate stayed after hours, just to make sure they had my car running. I would recommend Goodyear auto service to all my friends!

Had a great experience at this Goodyear. I needed four tires put on my truck and Rick Layne, the store manager, took care of all my needs and was very knowledgeable and personable. I will definitely be coming back to this establishment for my all my auto Care needs.

My daughter had engine problems while on a long trip. She was able to make it to your shop. Your team diagnosed and fixed the problem while making her feel comfortable and safe and did not gouge us on the price. She made it home safe. If I lived closer, I would take all my car repair business to you! Thank you for your honesty and help.

Always the best service. The manager is great. Always friendly and professional.

I went in last week to get 4 new tires. These guys are friendly and helpful. They explained everything. When asked about an alignment they wanted to see if I needed it first! I recommend them 100%

Was headed into Chattanooga when my check engine light came on and my car was suddenly struggling to drive. After being referred here by another Goodyear, they took my car in and at first, they drove it and didn’t see the issue (for whatever reason, it drove fine for them). Rick (the associate I spoke with) could see that I was nervous & afraid about driving my car and made sure to have his guys check it over again before I left. Eventually they found the issue (valve cover needed to be replaced) and Rick made sure to have the right part sent down to this location so that I could get my car fixed and drive home safely. Rick was incredibly helpful and patient, and I’m so glad he trusted that there was an issue with my car. Now it’s good as new again! Thanks so much.

These guys have always provided the best service. The Mgr, Rick is so accommodating and helpful. I have never worried about being taken advantage of. They will always have my business.