francesca's

Amazing staff and clothes! Really try their best at making the experience memorable

Great store with excellent, helpful staff. Boutique quality clothes at a fraction of the price.

I love this store!! Such cute dresses!!

Very trendy apparel & accessories.

My favorite shopping place

When trying on clothes, the employees were very encouraging and said I looked great, but when I got home I tried it on again and I just really wasn't feeling it, so I returned the clothes a week later and the employees refused to take them back. They said they could tell I had washed them, even though the paper tags were still very intact and the clothes had just sat in the bag for that week. So now I have $80 clothes that make me feel bad about my body. It was just a very mean return experience, the vibes were terrible.

I don’t advise people to go into this store customer service is HORRIBLE.HORRIBLE
HORRIBLE CUSTOMER SERVICE.

I’ve complained to the online email, I’ve called the store, and now I’m writing a review. I believe her name is Hannah? A larger set blonde haired woman with glasses- WORST CUSTOMER SERVICE EVER. This has been months and months of her I refuse to even go shop there anymore. Dirty looks, eating on the job, i needed to ask for help she pretended to not hear me. I put items down to purchase and she just stared at me, gave me a smirk and continued to ignore me. The most rude woman I’ve ever met in my life. Zero greeting when walking in, zero customer interaction. I loathe walking by and seeing her working. It truly has been a nightmare shopping while she’s on the job.