Jones Auto Parts, Inc

Really great guys work here. Got a flat tire in the rain, opened my trunk and realized I was missing my jack and lug wrench. They kindly lent me theirs and offered to inflate my spare. Made what could have been a rough day not so bad.

Great customer service to someone who wasn't even spending money there. Thanks so much!

For the best in small engine service, repair, maintenance, and customer service you can't do any better than Jones Auto Parts. I have lived in this area for 23 years. Prior to coming to Jones Auto Parts, I used the services of several shops with less than desirable results. Over the last 4 years, Jones has gained my confidence in their ability to do a competent job in a friendly manner that is why I recommend Jones.

Jones is THE place to go if you need your mower, generator, or chainsaw serviced. Their mechanics are excellent, estimates and repair costs are fair, and their parts selection is great

I have been using Jones Auto Parts for car parts and accessories for years. The staff there has always been very helpful. In addition, I purchased a Kawasaki Riding Mower there several years ago. I have all of the mower routine maintenance done there. I have always been satisfied with their prices and work. Great store and staff, I highly recommend Jones Auto Parts in Madison, VA

I brought my 12 year old Kubota zero turn to Jones after trying two other dealers over the years. Not only did Jones fix the problems the others hadn’t but the blade/deck servicing resulted in the smoothest, best looking mowing of my lawn since the mower was new. Great experience with timely notifications and hassle free payment, pickup, and delivery. Highly recommended.

I have used Jones Auto Parts for all of my small engine needs. Great atmosphere and great people that are very knowledgeable.
I recently purchased a zero turn from them and I couldn’t be more pleased with the service I was provided. I highly recommend Jones Auto Parts.

Over the past year I have had the opportunity to bring a variety of equipment to Jones Auto Parts for service. In each instance, I was pleased with the result, the transparency, the followup, and the value. I would not hesitate to recommend Jones' service department to family and friends.

I bought a 48" Ferris walk behind mower from Jones 3 years ago (I think). I cannot say enough good things about Jones - both sales and service. They are extremely friendly, professional and helpful on the phone and in person. I am 66 years old and have done business with a lot of different farm and home equipment businesses. Jones is my best experience by far.

The staff has been nice and helpful. If you need work done just know it's going to take a while and I mean like a month for a chainsaw repair. But I like the service and will continue to use.

Great customer service, helpful and professional. I had trouble getting a tire bead seated, brought it in and they took care of it in a snap! I always use Jones when I need dependable and reliable service

I have been dealing with Jones and Doug since 2000. Over the years I have seen them grow and improve to a class act business. Their service shop is excellent now and sales.....lots of good people including Doug and a very helpful lady named Nedda. I buy all of my equipment from there and get them to service my equipment. They have very good people in their service department especially a young man named Paul. He has been so helpful to me. If I am having problems with something I just take it back and he helps me with it since I am an older lady and not as strong as I use to be. They pick my equipment up in the winter and service it. Since I have been taking it there my mowers have always run all summer. Just bought a new zero turn Ferris mower and love love love it. They brought it out to me and showed me how to use it. The best piece of equipment I have bought (at my age. Makes my life a lot easier.) Doug and crew call me by name and treat me special. I am grateful to them for all they do. Like I said, I have seen them GROW in all departments over the last 16 years. I would highly recommend anyone to go down and establish a relationship with these good people. Respects.....G. Ayres

Very helpful employees! They helped me find exactly what I needed without issue! Definitely recommend this store!

I love this place. They are friendly, very reasonably priced, and do a great job. This is the type of business that makes you just want to donate money to them for being so good.

This spot has it all. Great service, machine and part selection. Have been having my power tools serviced here for years without issue. Helpful friendly staff. Will continue beijng a patron.

Very helpful, friendly, and a wonderful experience. I needed a spark plug and a fuel line with clamps the men there help me and got the right stuff the first time

Knowledgeable staff will have you on your way with quickly and efficiently, without having to make a return trip for additional parts. Greatly appreciated.

Great place to shop for generators ,lawn care products ,chain saws ,mowers,oils for cars and trucks,all ur auto needs ,ask for Bert ,don,Robert they will be happy to help you !

Small Town feel with lots of hard to find parts and helpful workers.

They had exactly what I needed end of story And we're very helpful

Very helpful...wonderful atmosphere...and quick to get parts in if not available in stock. 😊👍