Verizon

Josh was extremely helpful assisting my parents with adding a new iPad line to our family account. I am editing my last review because I thought there was some incorrect info being said but it turned out to be a misunderstanding and then their 3rd party customer service would sometimes resist transferring me back Josh later, which leads to frustration.
None of this was Josh's fault. He had all the correct knowledge and in fact, was waiting on some delayed items to clear before he reached out. Then HE personally reached back out to me which was nice to bypass that 3rd party customer service line. He took the time and effort to make sure my bill was correct and we were happy. I totally recommend Josh and JennG on their outstanding customer service and attention to detail.
Thanks again!

Brad was super helpful during my phone transition! He offered “mini lessons” so I could learn to use my new phone and passed the waiting time while my phone was setting up with pleasant conversations (congrats on the upcoming nuptials!!) 5-star service!

The associates are friendly and knowledgeable. Skylee was helpful and didn’t high-pressure for an upgrade.

Thank you Jesse love the new phone!

I want to thank Grant for ALL of his help on helping us with our family of 3 plan. Grant was very patient, Thorough and has a can-do attitude. He went out of his way to make sure a new app was added successfully for us!

Great store with fantastic representatives

Skylee was friendly, efficient and professional!

Guys were awesome here!! Feels good to be able to walk in a Verizon store and not feel like your just another customer... The 2 guys working were stupid busy, but not to busy to let every customer in the store at time know they would get to us asap and that they valued us as customers!! Kudos to this store and the person running it A++

Just went in today and had a great experience. Staff was prompt and easy to talk too. They helped me get everything I wanted and answered my questions. Nice to have something like this in town for convenience. Recommend!

Amazing service was in and out in 10 minutes buying a new phone. Much better than the Lima location, I will continue to go here for all my needs.

Service Rep Dan was friendly and patient. Took the time to explain the phone and plan upgrade.

Amazing customer service ! Quick and easy to work with !

Grant did an amazing job! Great service!

Great custom service. The manager Jake was very helpful

They were very very helpful I cannot thank them enough for helping me

Very helpful and friendly. Gave us suggestions to try and get pictures and contacts back

Thank you Cody for all your help and the great service!!

Corbett was wonderful. He explained everything very well. I would not go anywhere else now.
Thank you

Guys there are really sweet and kind. Great service. Highly recommend

The guys that work here know what they are doing and very helpful!