JOANN Fabric and Crafts

This is my go-to store when it comes to crafting materials for cosplay and sewing. It's conveniently located and the staff is always friendly.

This location showed up while I was online shopping for The Happy Planner and they had more options than I expected. They also had a lot of options for stickers. I love this JoAnn location due to how close they are to me as well as their excellent customer service. Their large variety of fabrics is one of my favorite parts of the store and to have some cut, I have yet to experience a line or long wait. I highly recommend this location!

I highly recommend downloading the joann app or looking up coupons online before going in because you can definitely save up a bunch of money. If you don’t want to download the app you can search up “ joann coupon codes or in store joann coupon codes” or online. The bathrooms were clean but smelled a bit funny.

Store was clean, organzied, went for fabric and the fabric line moved seamlessly, ladies were informative and very helpful, all the staff was as well, Great Coupons

I went to the Mason store and after I left discovered the clearance price did not ring up right. I was in the area so I went back to get it fixed. Cynthia a manager came to help me. She was amazing. She took the time to give me the right price and was so nice in the process even though she had to re-ring many fabrics that I had purchased. It was amazing to have excellent customer service when there was a problem. Thank you Cynthia!

Good place for buying fabrics of different colors and price options. The staff is very friendly and helpful.

This is my favorite Jo-Ann location now. My mother drives from northern Kentucky to take her sewing lessons here. They have the best selection of sewing machine accessories and parts as well. The staff was super knowledgeable too. Highly recommend and very worth the drive.

I find the store to be neat and tidy, the staff is always helpful and friendly. Every once in a while, you get someone who doesn't want to follow the rules posted clearly around the cutting table, but it's never the staff's fault. I've found the fastest way to check out is to have everything ready before getting in line. Coupons or competitor prices? Have them up and ready to go before you get in line. The employees do their very best to make every transaction go as smoothly and quickly as possible. I've also found the staff to be very knowledgeable about different projects I'm working on. If I have a question about anything, I know I can always get an answer!

One of my favorite places to shop. Friendly staff, clean store and always a pleasure shopping there. My niece is pregnant with twins and I crochet so I spent a lot of time here over the last few months, the staff always was willing to any time I needed it and even helped with some ideas for items i could make! Absolutely love this store!

Wonderful place, great array of offerings, constantly offering coupons. I also always spend way too much money there and come home with three pounds of fabric. I think it's totally worth it, my boyfriend might have a slightly different opinion. In fairness, he's found projects there that he's loved too. Staff are mostly wonderful, although some friends of mine that came out of town reported that they felt it was harder to get staff to assist due to both of my friends being women of color. I can't speak to that in my experience but please do be aware.

I love this store! The sales are always great, they let you stack coupons. Everyone is friendly and ready to help when you have any questions. Nice variety of items with new and trending hobby and craft items coming in all the time.
I am never in there less than 90 minutes, I have to walk thru and see everythinf

I had to travel to this location as the last of some Grinch Christmas fabric was out of stock at my usual Joann shop. I had to ask the sales associate if I could make my purchases in 3 different transactions. I hate to ask employees to take extra steps like that, makes me feel like a bother. I explained to Gail the associate that was helping me, what I needed. She was extremely patient and took care of the process. She had a couple of outside calls she had to answer, and had some issues in getting the sale complete. She had to call a manager to the front for help. In all of this chaos, she was patient, kind and did not make me feel at all like I was a problem. That does not happen very often in this day and time!! Love this store and especially Gail!!

Joann never disappoints. This store is literally 2 mins walk from my apartment and they also have sale, discounts and great offers on home decor and more.

Love, love, love Joann Fabrics!! The ONLY negative is ME!!! I always spend way too much money when shopping there!! Such a great selection in fabric and any other craft items needed. PLUS great sales and coupon offers!!

Went in for the first time staff was incredible, super helpful, ready to answer any questions I had, when I was checking out the casheir recommended that I downloaded the app to save some money with coupons; over all a great shopping trip, even if it's a little far for someone to drive it's worth it for the helpful staff, definitely my go to store for future crafting needs!

I love buying fabric remnants and fat quarters here. Customer service was very good. Recent anniversary sale prices made for excellent deals. I paid $30 for $120 worth of fabric!! Thanks, JoAnn!

I loved my visit here! They had a lot of great clearance and the cashier who checked us out was so sweet! She took her time and was very friendly.

Love this store! Lots of creative ideas for projects. Very helpful and knowledgeable clerks. Always lots of coupons to take advantage of... Store is clean and very organized.

This was my first shopping experience with Joann Fabrics. Wonderful experience. Delightful, charming team and super helpful ranging from the floor team, fabric department and my cashier was very kind. Keep it up team Joann Fabrics. I'll be a repeat customer. Thank you!

I have to give the good survey to the manager, she was the one who helped me my reringing my purchases to receive my reward points, the cashier told me it was too late to get them, when she didn't even give me a chance to give her my reward card to begin with!! I do a lot of shopping with Joann Fabrics,online and in the store and I plan to continue, hopefully I won't have to have the same cashier in the future....