JCPenney

Crossgates JC Penny staff member Grace was pleasant, helpful and professional. The store looked better than I have seen it look in a while. She didn't just stand at the counter, she actually would walk the store and arrange merchandise, all while keeping an eye on the register. Great employee!

I love JCPenney!! And really miss having one close by,ours closed quite a while ago. I have to travel some distance to shop there but it's ALWAYS worth it!!

Our mall closed like 5 years ago. Always loved Penneys for clothes. Every year I would buy their casual cotton shirts and tees. I can see about 30 of them hanging in my closet right now. I would get yellow, orange, green, and a few others sometimes in different sizes. We also outfitted the kids while there. This time was on our way out so we didn't shop, but probably would have found something to buy.

This is a nice store. I hope it never closes.

Great prices on suits, very satisfied.

A well-stocked, faithful department store! It retails quality goods at reasonable prices. Discounts are well worth the shopping experience.

Saw a lady with beautiful feet trying on shoes. I think she saw me looking. She kept wiggling her pretty toes when I glanced at her.

Always reliable with curtains, window wears, beddings and clothes.

It is always a great place to shop with good prices and a very large selection of all the top affordable name brands.

Great selection of men's clothing. The summer attire is fashionable and the winter flannels are a great deal! Free shipping for orders over $100, making a trip to the actual store obsolete only for the occasional return. Make sure you use a coupon when ordering in store or online ; they always offer a 20-25% off discount. Basically all the clothes go on deep discount after the season if you are willing to wait.

BEST PLACE TO GO TO LOOK FOR NEW SHOES CAW CAW

Very pleasant customer service. I wasn't really looking to purchase a watch at the moment. But I did, do to how welcomed I felt and just the sincerity of the two ladies who were there. I must say that the watch I purchased, was a great deal!!!

Thank God that JC Penny's is still surviving after all these years. They are a affordable department store that offers good deals and good quality. I picked up some great Christmas presents for very good prices

Very clean and very friendly and helpful staff. Love the quality of the clothes for men, women and children. Nicely priced for such great quality products. In addition to clothes they also have household items, linens, purses and shoes. Highly recommend if you're looking for great products that are less expensive than other retail stores.

Everybody should have a JC Pennys in there locality! A wonderful place that you can find jewelry, t- shirts, brand names such as women and men levis. Fashion ta boot and much more. This store has been around for a long time for a reason! Great Store!!!

I was glad to see this one was still in business. It's in one of my favorite malls in Albany. (Crossgates) Always liked their selections and sale prices. I did pick up a couple of things.

Great deals & kind & Friendliness

People always overlook JCPenney and its kind of sad because it has all the same clothes that Zara, 21 and everyone else has, maybe a little too many ripped jeans, but their prices are pretty good and they always have sales, I go here sometimes because I might find something really nice.

Great selection of clothes for an all business dress code for work. Really great sales! I saved $60 today. Good and quick customer service checking out.

Love there clothes. Been buying there clothes for over 20yrs. They really do use quality fabrics, so if it fits when you try it on, it'll fit after it's washed. That's a huge plus in my book.