GENT.ONE

Customer service by chat was immediate and most helpful in placing order, they told me what was in stock and would ship the same day, and just got notification that it did. Thanks to these folks I was able to order with confidence that I was buying the right mask for my needs, both in the product and the arrival date.

Really enjoyed dealing with John and Gent.one. Helpful advice in choosing some new underwear in the chat. And then superb service from placing order - and on receipt. Over and above others. Will use again!

I’m very satisfied with my perchase, my furniture came on time. Very organized and well executed.

I havnt receive my order as yet ,but the service was wonderfull.

Very quick to ship out orders. Has a good selection of products.

Excellent customer service

Was out of original order. Spoke with a rep and they were able to accommodate a substitution, to meet ky needs. Thanks Gent One

thanks. Excellent customer service !

I found out after 10 days that they do not even have the item I ordered. So I asked for a refund of the charge, and it has been six days since then, and still no response. Since a couple days after I ordered, when I grew suspicious, I tried the chat many times without success, was able to get someone on the phone only once (when they finally informed me they did not have the item and so I asked for a refund), and never, ever get responses via their email. It has now been three weeks, while my order will not be fulfiled but they will not refund my charge, and they will not return my attempts at communication.

Just filed a complaint with the Better Business Bureau in regards to my order I placed in MAY 24, 2021 and it is now JULY 9, 2021. They sure have taken the funds out of my bank account, yet they have not fulfilled my order. I have sent numerous emails and called multiple times on a daily and to this day have NOT received a call back or a response. I don’t even know how this “business” is still open to the public when I read many reviews with similar situations. DO NOT WASTE YOUR TIME or MONEY HERE!!

Placed my order over 2 months ago, was never fulfilled! I tried emailing, calling, left messages, and no one has gotten back to me! I paid over $200 for items I never received and I want my money back! As far as I’m concerned the people who run this “company” are thieves!

Ordered a prom jacket for my son in April. Prom is this weekend. After receiving no information about my order, and my attempts to contact them, we are now in a rush to find something for him to wear. They won't answer the phone or reply via email. Putting this company on blast.

Complete scam of a company!!!! I ordered jeans on April 3rd and it's been almost 2 WEEKS and there's still no order status, update, or tracking number of any kind.... I've called, emailed, and online chatted for over a week and they have not responded. Do NOT order from here!!!

Very bad experience! Regret to try!