Graff Nissan of Okemos

Quick, friendly and a nice sitting area with good coffee!

Update:
If I could give this place more stars I would. The people here are so nice. From the service department to the salesmen, I highly recommend everyone. Especially the salesman, Pat Eagan. He is real and up front with everyone. I came back today for my first oil change after buying the Rogue 2 months ago and he still knew me and my wife by name. I would recommend this dealership and him to any and everyone.

Sabin was a great salesman! I like it when the salesman knows what he is selling. Sabin was just that person and was really honest with us. He even walked us to the Graff Chevy so that I could compare a Chevy with the Nissan Rouge. He is hands down a great find for Graff Nissan and did a great job with me. All of the staff were really friendly. Thank you!

I came, based upon a previous visit and assessment, to get my front brake pads and rotors replaced, a preventative maintenance task. The service staff serviced my car quickly and efficiently, also updating me on the appropriate timing for the replacement of my rear brake pads and rotors.
These are expensive repairs, and I appreciated their counsel. For the record, their price point was competitive with non-dealer pricing.

I used to rank purchasing a vehicle right up there with dental work, absolutely awful...UNTIL Graff Nissan.

Prior to meeting Pat and Mike with Graff Nissan, I did hours of online searches, checking and communicating through FB marketplace, drove around nearly every used car dealership in the area, and took time to visit some for a test drive. At each site I was left to my own devices, except with Graff Nissan.

Pat approached me and was instantly personable. He offered to ride with me or was comfortable with me going solo. He offered extensive knowledge about each SUV I drove, answered my questions and addressed my concerns cordially without being condescending.

We talked purchased options without pressure. He gave me a direct line to reach him should more questions arise as I left to process the information. When I returned ready to move forward with the purchase he transitioned me into the care of Mike.

Mike continued to make an impression that left me knowing I won't ever go to another dealership because of how relational and organic the whole vehicle purchasing process was with these two. It was unlike any other I have experienced. They actually turned a, historically, painful thing into a wonderful experience that I look forward to on a few years. Thank you Pat, Mike and the Graff Nissan team!

What a great experience. I couldn't go into the dealership due to a medical issue so they came to me. Salesperson Shaun Dickey helped me make my decision and walked me through all the paperwork and forms. Explained all the options and I felt very confident in my decision. I love Graff Nissan.

They were very polite. The work on my car was finished quickly. They sent a car to pick me up right away. I do think if I'd gone elsewhere though, the service would have been a lot cheaper.

I have been doing business with Graff Nissan in Okemos for several years now, and they have yet to disappoint! The sales and service dept always go above and beyond with their customer service and care. Never pushy, and will give it to you straight. If you're looking to lease or buy, stop in and talk to Pat and/or Mike... they'll take care of you!

Pat was so awesome. He told us what ever we asked him . I went to Lansing because the Jackson dealer I don't care for . They are great people at Graff Nissan. I would recommend them to all my friends

My first oil change for my new murano. Nick the service advisor was extremely helpful and pleasant. The job was done quicker than expected. Overall a very good experience at Graff Nissan.

Just went in to get my tires rotated. I had a coupon and paid under 5$. They didn’t try to sell me anything and even washed my car. Very impressed with the entire experience. Will be taking my Nissan here from now on. When I get ready to buy a new car. I will shop here first

That was my first ever visit for a service to Graff Nissan and that was the first service of my car. I was really impressed about the service. Friendly staff. They did a super clean and neat job. Thank you all.

Everyone I talked yo at Graff Nissan was helpful, courteus, and patient. I was looking for a car to lease and had a lot of details to sort through as an international student. I was very happy with my experience here. Shaun, the sales representative I worked with, was very thorough.

The Graff team was fantastic. Very friendly & knowledgeable. Went above my expectations ( as they always do )
I will recommend this dealership to anyone I know. The service was done correctly & efficiently. Couldn’t be happier. On top of that they washed my car before I picked it up. Thanks to Nick & his staff.

Amazing service. I never knew car buying and care could be so pleasurable. They even washed my car after my oil change. Love this place! Superior by far!

Nick was an amazing representative of your company. He is kind and informative. He communicated with professionalism and followed up appropriately. I will definitely be using Graff for all my Nissan needs. Great experience all around. Timely, friendly PRESSURE FREE service! Thank you Graff!

Graff Nissan service had always been great. Our 2015 Murano is old, but is in great shape because of their proactive care.

The gentleman in the service department was *very* helpful getting me checked in, answering some questions I had about my car before I went into the showroom to wait for my oil change. The wait was pleasant, coffee and a phone charging station was provided.
Thank you!

This time I felt I was treated fairly with a knowledgeable representative that explained to me my problem and why it occured... I'd wished that I was told early having two different fobs would mess up the antenna, but I was not...when I came the first time for programming....I bought one online because I had waited a month for one to come from the manufacturer of Nissan thru the dealership last summer...I took it in for programming and they programmed it never telling me it would mess up the whole system. ..im just glad its straightened out now with another new fob...especially with winter on us, I was stranded with the other one as a grandma with it not starting..

The service team at Graff Nissan / Okemos is friendly, knowledgeable and helpful. Appreciate that they are able to always get my car in when it's convenient for me and they take care of my car very well!

Service was amazing. They got me in promptly and found the issues I was having with my car quickly and kept me informed along the way. They even did my recall right away!! I’ll always recommend this place to anyone who needs. Great and friendly service, prompt work, and a long lasting customer.