AutoZone Auto Parts

I bought an unneeded part and returned it. The repair guy stunk but this place was very nice and very helpful. I go here for most of my automotive needs.

Staff was friendly and made sure I got the right parts to fix my vehicle. They were very helpful

Stopped for a headlight, and they looked up what I needed for my 93 Saab and hooked me up with what I needed

I was greeted at the door and a few people helped me look for a part. Even though they didn’t carry it. He told me where to go.

This is my store to go to for my auto-needs. Every time the staff is friendly, has a great sense of urgency and is very helpful. Just went in to get a new windshield wiper. I didn't even have to ask. The employee immediately went to my car and put it on. I was so impressed by the kind and caring service. THANK YOU! Keep up the great work!

This store has excellent workers. Every time I walk into the store I am greeted kindly and asked if I need help finding anything. I'm very pleased with how these employees treat their customers.

Had a possible bad battery. Staff ran a test on battery and test result was good. No need for a new battery. Just in case, employee let me take home a new small jumper box (which I had my on) just in case so I could jump myself if truck does not start in the morning free of charge. Also staff changed my key FOB battery free of charge.

Great Service and I will be back!

Let me tell you. I was greeted immediately and I wasn't even in the store yet. An associate who was outside greeted me and took me in the store. He offered me a seat. I asked him how heavy the battery for my truck was because I had to carry it over a half of a mile. The associate said "no you don't I have the nicest boss. The boss and another associate drove me to my truck. The device they had to jump my truck wouldn't jump it. They left and went back to the store and brought back a battery and put it in my truck. I followed them back to the the store to pay for the battery. The bosses name is Richard and he put a lubricant on my battery posts. Now that's service! They went above and beyond service! They're kindness is a work of heart! In a world filled with anger these three guys are true America. I wish I new the other two associates by name because I would have included their names in this review. They are an asset to the company. Thank you so much guys!

John and Larry were a huge help with my battery issue. They were friendly and truly helpful. I highly recommend the North Monroe Street store as they have superb customer service

If u know what you need, then go here. I had so many questions about the fluids for my vehicle that the guy went ahead and filled the fluids for me! I had my 10 month old daughter in the vehicle so he was a huge help and relief.

on a road trip traveling from Port Huron Michigan to Nashville Tennessee. Having low-voltage issues on the highway we pulled off and stopped in to the AutoZone to have our battery and alternator tested. Tom went above and beyond to help us diagnose the problem, find the solution and worked with me to fix it in the parking lot. I’ve been to many auto zones all around the country and my experience with time has been the best so far. It truly was a pleasure doing business at this location. Thank you so much Tom. Sincerely the Chevy suburban boys

10/04/2021 @ 14:49 After my experience with this store it's worthy of my 5 STARS

When car problems arise and you find yourself perplexed we search for someone we can trust. I had no idea it was at Autozone 2111.

On 2 different occasions I found myself returning to this location. The first problem was solved through the store manager Richards advice. I left with a feeling of assurance by his advice while it fixed my on going problem. I quickly became comfortable with his service. When the second problem busted in, I returned to the same location. Once again AutoZone 2111 and Richard recommended the appropriate fix. While my purchases of a 3yr battery was being processed by Darrale, Richard was collecting the necessary tools needed for the install. Instead of just picking up his tools, he hooked my car up to a meteor checking the voltage on my alternator and starter making sure his recommendation was solid. These extra miles of efforts weren't unnoticed. Thank you many times over for the extra steps you took for a stranger. I'm very impressed by the display of team spirit with this store manager and crew members. The professional demeanour and expertise is worthy of recognition.

WOW, Excellency can be learnt from this location.

The gentleman that helped me was extremely helpful and knowledgeable about the part I needed after he scanned my 2016 Ford F-150
Part was in stock and I changed it to a YouTube video in the parking lot
Wish there were more salesperson like this guy

My wife and I had to pull off the I-75 S to make a repair to the windshield washer supply hose. We were driving on a snow covered interstate and was impossible to see.
The salesperson came out in the cold to use a scrap piece of hose to make the splice. We now are able to see and safely drive.

Auto Zone in Monroe Michigan has a valuable asset, his name is Richard.

Thank you Richard you are not just a good sales manager, you are a friendly person.
God Bless you and your family.

Great customer service at this location. They helped me find exactly what I needed.

Staff are always helpful and work with you. I love their borrow a tool program. It allowed me to go in, ask for a part and a tool, and replace the part right there afterwards. Given, this was a flasher so it was a quick change, but nonetheless, it's very nice to get small items done quickly.

Very friendly service here, better atmosphere here then at their competitors like at O'Reilly's.

Always have what I need and workers are friendly and helpful.

They are amazing, I didn't end up needing a car battery and, they let me return it.

These guys are great! They are very helpful and knowledgeable!