La-Z-Boy Home Furnishings & Décor

Darius was a great help finding the perfect chair for my husband who will soon be undergoing chemotherapy. He was professional and polite. Knew the product details very well, and completely understood the style of chair I was looking for. Superb service. Thank you Darius for helping me help my husband.

Loren was fantastic. She came out to the house took measurements of my furniture then we went to the new house and took measurements and came up with a plan to fit my old furniture and new in the studio

It's a studio so it was
Small. She proceeded to use the computer and arrange the furniture in the studio. And, printed it out. Looks great.

In the beginning it was a little difficult to hook up but we did and she honored the sales prices.

I'm so happy and felt so special.
Thank you for your great customer service.

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We had the free in home design expert Loren work with us. From start to finish she was wonderful. Great ideas and nice to work with. Highly recommend Lazy Boy! Our new furniture and rugs are arriving in 6-8 weeks.

I visited the store 6 weeks ago and inquired about recliners and kitchen dining set. After making multiple trips, last night I decided to make my purchase. The employee was extremely friendly and polite. Very helpful in providing answers to all of my questions. Based on time constraints we weren't able to finish, but setup another day in the future to finalize everything.

Suzanne was a pleasure to work with. We already knew what we wanted, so that sped the process up a bit. Still all in all a pleasurable experience.

So happy with our entire experience! Loren was a pleasure to work with to design our family room. She spent time understanding our needs and gave us such great options. The room came together so well! She also followed up regularly to give us updates on our purchase. Our delivery was on time, as scheduled and the crew was friendly, careful and so professional. Way to go Lake Zurich La-Z-Boy. I have already recommended this store to friends. Who knew there was such a lovely showroom of all kinds of furniture AND such great service?!!!

Great service and attention by Darius, the store manager.
Our delivery went well.
This is our fifth La-z-Boy purchase.
Only problem was that although we bought a pricey full leather reclining sofa, La-z-Boy would not allow us to choose the matching leather for the two complimentary pillows. We had to choose another material that matches nothing in our home. We’ll probably give them to charity, thanks a lot La-z-Boy.
Maybe they do not want us to be returning customers for a sixth purchase???

Loren and Daryus were absolutely amazing and made the process of selecting colors and styles for our family room completely painless. Would highly recommend engaging their services.

Special ordered a recliner. This one has way more padding than my old one that's like 8 years old. Old one is like somebody jabbing thair elbow into my lower back constantly. I also have sciatica now for the past 3 months which makes my job and home life suck horribly. Gotta remember to take advil so i can sleep at night. And strech. Sadly, working out doesn't help.
Looking forward to my new chair 💺
Hoping for many restful evenings!

Loved the experience of finding a reclining chair. There was no sales pressure, just guidance, and sure enough I found the chair with the perfect fit. Looking forward to having it in my home.

Susanne at the Killdeer store was great, she answered all our questions and helped us find the perfect recliner for us. Thank you for all your help.

We purchased a recliner from La-Z-Boy and we couldn’t be happier! Great price, quit delivery, and recliner was in perfect condition. By with confidence! A+

We worked with Karen and Loren. They were both very patient, educated us on all of our options and immediately captured an aesthetic we love. We just received our new furniture and the comfort, quality and aesthetic are all excellent.

The service and patience of our salesperson, Suzanne, was above and beyond as we chose the pieces and the perfect fabric. We know LazyBoy products and expect them to be as good, reliable and strong as ever.

The store was nicely displayed & we were approached by a sales associate quickly who gave us time to look around on our own. We had time to try out several chairs before choosing the chair we really loved. The order process was quick & easy. We are looking forward to receiving our chairs. Thank you! CJ

We just purchased the most comfortable sofa recliner with the expert help if Karen! She knew exactly what would fit our needs. I highly recommend Karen to help you find your perfect fit!

I had a very good experience at your Store.Actually I have never bought furniture without any pressure. Suzan was fabulous she was so patient with me and helped me find exactly what I needed. Your interior designer was also incredibly helpful with the colors and models I would like.Those two lady’s make an awesome team. Such an asset to your business.

Our salesperson, Suzanne, was extremely helpful and patient as we worked through the decision of which chair, color, …. They had what we wanted in stock and are delivering the chair 4 days later. Great service!

This was the best furniture purchase I have ever had! I walked in the door needing a recliner delivered within 2 weeks and Loren greeted me. I told her what I was after and my time frame. She let me look around with no pressure or hovering. When I needed more help deciding which recliner fit my body best she was there to help. She kept letting me look while she searched for my best options given the limited time frame. I was able to get the model that was best in a great color and it is 5 days later and it’s here! The delivery guys were great too but Loren was the perfect mix giving me just the help I needed while giving me space to try things and make up my mind without any pressure. The store was beautiful and the leather recliner I purchased is too!

We worked with Loren on a couch and loveseat with console. She spent over two hours with us going over styles, fabrics, and options. She did a great job of listening to our preferences and suggesting solutions. She was very knowledgeable about the product line, and was patient as we came to a decision. We have had good experiences with LaZ Boy, and this cemented our high opinion