Advantage Acura of Naperville Service Center

Rick was excellent, I had A problem with my car squeaking & took it to many shops & they simply couldn't find the problem. I took it here & they fixed my problem no more squeaking !!! Thank you I will continue doing business with this company.

Holly, Debbie and Mark we great! Got my fiancé her new MDX. Everything went smooth!

Fast + professional. Helped my auntie's Acura. Thumbs up.

Great customer service

I was trying to buy a newer used car, but I couldn't pull the trigger on the deal.

When dropping your car off for service, particularly in the morning, you'll wait for 30-45 minutes just to be checked-in. In addition, the check-in process takes 7-10 minutes per customer. I can no longer do business with this establishment as they clearly do not value their customers' time. I had to make an appointment at Westmont and be serviced there. Although Westmont is not as conveniently located as this one, they (Westmont) will continue to get my business because their customer service is 70%-85% better than the Naperville location.

purchased a vehicle from them Jacob Baron was my salesman it was like he didn’t even care to do the sale I basically sold the vehicle to myself. I drove 2 1/2 hrs to this dealer. purchased a 2020 jeep gladiator from them i didn’t get the warranty on the vehicle, had the vehicle 9 days and the stop motor function stopped working i reached out to them through email Jacob responded but no one took care of the situation. Now the check engine light is on had the vehicle a little over 30 days when i emailed Jacob again of course he responded to the email apologizing he asked what i would like to be done. i emailed him back within minutes letting him know the reason the engine light was on it stated that the vehicle had multiple misfires and needed a tune up this was a week ago and i still haven’t heard anything from them. I don’t know what the issue is or if it’s because of my skin but i would never purchase a vehicle from them again. Mind you i didn’t finance through the dealership i brought them a check yet i still received something in the mail stating they ran my credit

Purchased a new TLX A-spec from here two years ago. A true lemon. Rotors went out at 18k; acura told me to go kick rocks. Main bearing, starter, alternator went out at 60k and they fought me again. I had actually to call advantage and be put on a no call list, due to amount of spam calls, emails
And voicemails I’d get weekly. It was so bad. My last acura and my last car from this dealership. Go elsewhere, as there are endless options.

I drove about 47
Minutes to this place because I had already secured an appointment for a specific car but they discriminated against me and made me wait for longer time with my 2 kids until I told them
I was leaving after lying to me a customer was test driving the vehicle. This act is irresponsible and shows they only judge a book by its cover. I was disappointed and they never called me back to show remorse. So disheartening and not good for business. Pls go to other places and don’t patronize them because they are not truthful at all. It’s all about the money in your pocket. They wanted me to put money down for what I haven’t seen. I regret burning my expensive gas and stressing my kids . I do not recommend