Advance Auto Parts

My husband and I spent all day at the lake yesterday. On our way home, our vehicle began to overheat. We stopped at the first auto parts place we came to. They were no help, but the vehicle had cooled down, so we headed to the next one. We pulled into advanced hot and tired after a long day popped the hood and began trying to figure out what was going on. A young man (Ballinger) who works there came out and helped us figure it out. We bought the part, and he helped us fix it and get back on the road, right there in the parking lot.

Extremely impressed by this location and lincoln the young man who helped us. He was very polite, honest and friendly. He was ready to help us as soon as we got there and had a battery installed and a code check done in less than 20 minutes. We are new residents of this area and have found so far that the local employees are absolutely the best. Thank you for a great welcoming to the area and thank you lincoln for your great attitude and work ethic.

Great as always had what I needed

I just want to say that Greg of Advance Auto Parts in Jefferson City, TN provided the very best 4th of July customer service to me today!!! Thank you so very much, Greg, for helping me locate the correct brake light bulb for my car!!!

Great service and the employees were very friendly. Spoke with wayne and he was super nice and we had a great time getting to talk to him. Its always good to be able to just have a normal conversation about life and such.

I was at Advance Auto on February 20th on a Sunday to have a tail light put in my 2005 Jeep. It was really hard to get to and it has been there so long it was hard to get out. But the young man who helped me I can't say enough how great this kid was. He went above and beyond the Call of Duty. With workers like him that's the only place I'll start going to!

6/5/19 GREAT SERVICE! THANK YOU! Mr. Dean was the gentleman that assisted me with a new battery purchase and installation. Throughout my time at Advance Auto Parts Mr. Dean was very thorough and focused starting with the initial battery test, to giving options and explanations of the best battery, and finally installing my new battery (all done through moments of heavy rain). Thank You! I appreciate Mr. Dean’s knowledge, great service, and respectful conversation and perspective throughout my time at Advance Auto Parts. I believe and know customers can many times be unappreciative and sometimes down right rude and disrespectful to good service men and women who Do Great Work inspite of and in the face of difficult people and/or circumstances. I say Thank You for all those who should’ve said it and reiterate it from all those who do...Thank You! I always want to give credit where credit is due, therefore great job and representation of the face of Advance Auto Parts! Thank You Sir, Well Done, and Keep Up The Good Work!
Thanks,
Chonci Houston

The staff is always super helpful, they listen to your problem and help you find the right solution. Their speedperk program is awesome too, I basically get an extra $5 off everytime I buy an oil change...that's already on sale. 5 out of 5 for service, 5 out of 5 for part availability.

The staff here is incredible and extremely helpful! Daniel is the best! He has def been a godsend when it has come to being knowlegdeable and helping me with my Subaru.

It’s raining today, my engine light came on. I pulled in and they came out an read the code in the rain. I just wanted to make sure I could get home safely. I appreciate their time and their kindness.

The staff at this particular store is way above average. Knowledgeable and helpful. Very friendly and they know how to treat customers. If you need it, they can get it.

Daniel helped me out! (Like always) Great customer service from him, keep exactly where the parts were and helped explain to me how they work and what their purpose is

Employee was very helpful and polite. Took part out of box and gave pointers on installation without being asked.

Nobody could ask for better anything from knowledgeable employees , we'll stocked with name brand merchandise and immediate service as soon as you enter the store.

Had the odd ball parts I needed to repair my brake calipers. Attendant found them for me in a few moments.

They helped me find what l was looking for and pricing was very good

Good ole country people that are there to help get what you need good place

Well taken care of by Daniel. all parts fit and were right. Daniel is very Knowledgeable and mechanic minded person.

Great and courteous service every time I visit.

These guys know there parts and vehicles and they are always nice and have no problem checking your engine light with the computer and it's free