SAMSUNG Home Appliance Manufacturing Plant

Haven’t had a bad experience here yet. At the gate, they get your PU no., trailer no., tractor plate number and your CDL. Some just want the number some want to see the CDL. Shipping/receiving wants your PU no., photo of the trailer no., rear of trailer with doors closed and doors open. No load straps or bars in the rear. When loading starts, the trailer is filled tip to tail very quickly. Once loaded, pull forward. They close the doors and bolt seal the trailer. Then go get your BOL. I have not had to wait more than a few minutes for my BOL. I am usually early and it seems the later in the day the longer the wait for the BOL. I do have a partner that has waited hours for his though. System glitch? Mary J. Has always been kind and pleasant. In the first hour sitting at the dock, eight drivers went into S/R. How many A-hole drivers do you think she has to deal with daily. Don’t be one of them. She also gets to deal with warehouse staff. Warehouse staff has always been easy going and easy to work with. But everyone has a bad day now and then. It’s difficult to not pass that on! Patience never caused an accident or started a fight. Yeah, preaching a little.

My appointment was 10 am and i got here at 1pm due to my last delivery being held up. I got to a door within an hour to get loaded and i got paperwork and its 2:40 pm. I heard horro story but it seems like they have improved. Drivers give them a chance. I am impressed.This is for pickup only. I heard a driver say to unload he has waited two days. Omg

Full semi load and paperwork in 45 minutes! Shipping and receiving lady was very friendly, attentive and efficient! Forklift driver was also very friendly and attentive.

I've been a driver for 30 years . I'm happy with Mary Jane. She was prompt, courteous, kind and professional. She deals with most likely 50 to 100 drivers per day . She deserves some appreciation and certificate for good job performance . Than you Mary Jane for your hard work .
Gary
Smart Freight Express INC.

Don't believe all you read, as always! Excellent pickup today. Was even a little late due to late dispatch. They got us on a dock as soon as we arrived and loaded in about 20 minutes, full trailer.

Make sure your trailer is pretty clean, no straps or large debris, you need to take a picture of open empty trailer and trailer number upon checking in after leaving guard shack. Follow simple instructions, be courteous! You get what you give!
I mentioned poor reviews to the woman in shipping, mostly lengthy delays are due to drivers showing up way too early and product not ready. Attitude was another sore spot with them. Just be nice, it's not that hard lol

Picked up load 2-16-2024 appointment time was 0900 arrived a little after 0820 guard was super nice and very sweet and helpful shipping personal was very nice and helpful backed into dock at 0833 loaded and back on the road little after 0900

Been here 2x so far. Each time has been pretty fast loading. No issues.

Wow I like unloading this raceiver 10.000 pounds checked in and out unloading with in one hour 👍

Great place arrived at 9:30 for 11am appt loaded with paperwork by 11am and gone. Everyone was great. Don’t believe all reviews that are bad.

Great place to pickup load, very clean & organized
Trailer must be swept out but they have the tools to do it which I thought was very helpful broom, dust pan, garbage can, pry bars to pull nails out of floor, even a step ladder to climb up in the trailer WOW all this in the staging area near dock doors. When you pull In the Shipping entrance Is the same as Receiving Take the Left where the Deliveries sign Is and follow to guard shack

Factory is too hot it's a shame a big company like that don't turn the air on got people out there sweating to death cafeteria is nasty roaches crawling all in the food good job they have me doing that night I was the only one doing that but in the morning they got four people doing the same job I was doing so why didn't I get paid three times as much

Gate one for shipping not bad at all easy in and out easy backing fast loading friendly staff

I recommend the wash machine samsum
for its quality and technology that adapts
but above all for the good work that their
employers give the quality is great
I recommend the company to anyone
person who has the desire to excel and work
they are very professional to deal with their employees

Easy in and out!! Ms Marry at the receiving desk was amazing!!

Nice friendly people loaded it so fast

download in less than 30 minutes friendly staff

Factory that makes the best washing machines

Fantastic company to work for.

A lot going on but up and running

Nice people quick in and out