Hi Lo Auto Sales - Ellicott City

I had a great experience selling my car to them. Great customer service, car appraisal process was painless and I received a fair and a competitive offer for my vehicle. I will definitely use them again.

It was great working with Quinn at Hi Lo! They valued my car quickly and it was significantly higher than Carmax. It was a pleasure talking with him during the fast process to get my check

I received a very quick appraisal and the owner came to meet me to discuss price. Once we agreed the process took 20 minutes to complete the sale of my vehicle. Great team and great customer service.

I recently sold my car to Hi Lo Auto Sales. Bo and Javier were great to work with. They gave me a fair price for my vehicle and the process took less than 30 minutes. Thanks Hi Lo Auto Sales!

I can’t say enough about this wonderful organization. Every team member i met (Mark, Rob and Ron) treated me with kindness and professionalism. i was shown car loan rates from several of the banks they work with... and managed to get me a 2.75% loan because of my high credit score. And the selection across their four locations is crazy. with the micro-chip shortage and the lousy selection at new lots... check out all they have to offer like I did! this 2019 Honda HR-V Sport is fantastic!!

The customer service was excellent. From the general manager to the sales representative. The salesman went up and beyond to see me happy with my vehicle. The prices of the car to the quality of the vehicle was excellent. Same day went to another dealership and I’m not gone say the name but they didn’t treat as they wanted to sell me there vehicle. It’s was there way or know way. He told me he turn a guy away for $100 bucks. SMH Hi Lo auto sales didn’t put any pressure on me far as getting there vehicle. They was patient with me and made sure I made it home safe. Thanks again Hi Lo auto sales.

Update: I've been driving my 2016 CRV for about 2 months now with my long commute to work and it's been very solid - no issues at all. I am happy with my purchase. Couple of my family members have also driven it and all have great things to say about the ride.

I had a great experience buying my first SUV here a week ago. Quinn, hands-down made this process very comfortable for me. He was very personable, transparent, no pressure, helped me a lot with answering all of my thousands of questions lol and he has a great sense of humor. Honestly it felt like I was buying a car from an old time friend/neighbor. I think that's the best way to put it. Overall the vibe with the other staff was very friendly and I felt welcomed. Hi Lo Auto Sales has my recommendation and if you're thinking of going here to purchase your car, ask for Quinn! He'll take care of you. Cheers.

Great experience here. Quinn is the man to talk to, Mike performs miracles and they have a huge selection of vehicles. Hands down is the best dealership I’ve been to in awhile. They take the stress out of vehicle purchases. Thank y’all for your extraordinary service.

Fantastic experience, and I absolutely hate buying cars. I knew what car I wanted before I arrived, and Ronald had the car ready when I arrived. He was super nice, no pressure, and super efficient. We were in and out with our chosen car, on agreeable terms, in less than 90 minutes. Highly recommend!!

Salesmen J.J. helped me out with trading in my old vehicle & purchasing a newer one. Made the process very smooth, fluid and easy. Would definitely recommend this place to anyone looking for an upgrade. Thanks Hi Lo!

I am so happy I picked this place to get my new car! Quinn is amazing, I absolutely loved working with him. From the very beginning he made me feel more than welcomed, worked with me for weeks and helped me find exactly what I wanted. Daquan, incredible! Even thought he was not my salesman he was there to help along the way. Mike is the best no question. The guys at the front also amazing. Everyone is just so happy, I’ve never been to a dealership with this kind of energy. I felt so comfortable with these guys. Thank you all so much!!!

Ask for Elizabeth when you come here she made us comfortable and gave us a excellent car buying experience ♡ we are very satisfied with our purchase of our 2 subarus from hilo and their manager Neef & sales specialist Elizabeth!

I think Quinn was great, he was friendly, very polite etc. He was a pleasure to do business with. As well as the whole group of guys were all very nice and do their best to get you into the vehicle you want. GOOD LUCK! GREAT STAFF!!!!! Nice cars, trucks, SUV's etc. overall it was worth the wait!!

This place treated us like family! Ronald Romero was quite literally the best! Super personable and made our car buying experience pleasant and very enjoyable!! Everything about our experience at Hi Lo Auto Sales was fantastic. Super happy with our purchase! Highly recommend!!👌 👍

SPECTACULAR! Every single dealer needs to copy and paste these guys. Amazing service. Even gave my toddler a beach ball as we could play kick ball in the main floor while paperwork was being finalized.

They took care of my car I sold to them and when I saw it for sale the next week, it was for a fair price! No gouging here and they sell quality vehicles.

Love love love.

As a first time car buyer my experience here was impeccable. From the moment I walked in the door I felt welcomed & comfortable. Both the agent & financing department treated me with respect and worked hard to get me into a vehicle that I loved & could also afford. I would highly recommend Hi/Lo Auto Sales to friends and family!

Isaiah was my sales person and he got me into a vehicle I wanted. Not having great credit, the staff got something for me. Staff is friendly and customer service is excellent.

My first time buying a car from a dealership and it went very well. I love my 2021 Volkswagen Tiguan and got it at a great price! Ron was great throughout the process as was Mike from the finance department. Definitely recommend working with these folks on your next car

I have never been so well taken care of in buying a car. And I've had several cars in my almost 75 years. Ron took the time to carefully explain everything I needed to know about the car & the process of getting the paperwork done. Such a well mannered nice man who made me feel at ease as we talked. My phone kept losing charge & he was very concerned about me driving so far to get home ( almost 2 hours) without my phone working. He even cared enough to call me to be sure I got home safely.. Wow! what agent does that. He so blessed me.
Mike, another nice & friendly agent went above & beyond the normal to be sure I was able to take my car the same day. I already know other dealerships would not have done what he had done. What a blessing.
DaQuan with his bubbly smile and talking with me as though I were someone he had known for a long time. Boy the blessings kept going on & on. Tia with her compassionate voice made me feel special in the way she communicated with me.
I thank John for the part he played in helping to make my dream come true. And whoever got my car ready did an amazing job cleaning it up. You don't have enough stars for me to fill in for me to express how impressed I was with this amazing team & in my experience at Hi Lo Auto Sales in Ellicott City, MD

Ron was absolutely wonderful. He was super personable and they were very flexible with our financial situation. I have full intention of getting another vehicle in the near future, and will certainly return to Hi Lo for my purchase.