Plattner's Chiefland Ford

Truly the best experience I had at a dealership thanks to Jimmy! He was honest and quick to help us. He was able to help me get my dream car and I couldn’t thank him enough! We drove three and a half hours to get this and I couldn’t be happier thanks to him.

Came in today on 4/17/24 looking for a truck and jimmy and the rest of the staff did an amazing job at assisting me in my purchasing process. I would 10/10 recommend this dealership if your looking for a vehicle.

The service we received for the repair of our truck exceeded our expectations on all front. We did not have an appointment and we came early in the morning to have the truck checked for a strange noise coming from one of the wheel. We are travelling from Canada. We were welcome by a gentleman who was very courteous and helpful.The technician who looked at our truck was very experienced and quickly diagnosed what the problem was (turned out to be a recall); we really appreciated the fact that he came to see us in the lounge to explain what the issue was and showed it to us on the truck.. His service was exceptional; we just wish we could remember his name…. The Service Manager (Jennifer I believe) was also very nice and she made sure our needs were met. Since this was a recall they needed to order the part. They said that the part should come within 48 hours and they would make the repair as soon as they get it. Well they have delivered ! They received the part the next day and we got our truck back a couple of hours later at 5:00 pm!! This was truly impressive! We are so thankful the repair was done so quickly as we can continue our trip back home
We highly recommend this dealership!

They was very nice people. They sold the used vehicle $3,000 below MSRP. When my monthly payments was too high, they worked with me to get them within my price range. I will say they is located 2 hours away from Jacksonville, FL, but it's well worth the drive IF YOU LIKE SAVING MONEY 💰. Below is a picture of my new ride.

During our past two visits, we were treated professionally and courteously by your service department staff; From service department advisor Jennifer and her trainee( I’m sorry we can’t remember her name) , to mechanic Dylan, and cashiers.

Your service department consistently delivers outstanding results. We have noticed that our appointments are always completed in a timely manner, despite any other commitments your team may have. Everyone involved has displayed excellent customer service skills.

Our experience with your service department has been impressive so far. On both occasions, the processing of our truck was done promptly!

We will continue to bring our F-150 to get serviced here!

Keep up the good work!

Freedom Tractor Services
Steinhatchee, Florida

My husband and I went to Plattner’s Chiefland Ford today to look at a pre-owned Lincoln Nautilus that we saw advertised on-line. We were immediately greeted by members of the sales team including asst mgr Jeff. Sales associate Jimmy assisted us along with Danielle who was a new member of the sales team and in training with him. They accompanied us on a test drive, answered our questions, then we met with Jimmy to discuss pricing. During that process we also met the sales manager Robert. We decided to purchase the vehicle we had test driven. Every part of the process was stress free, and the best experience that either of us have had purchasing a pre-owned or new car through a dealership. Robert was able to work with us to figure out the best financing option for the budget we presented. Bob in the financial office handled all our paper work and was also wonderful to work with. We drove from the Gainesville area to purchase this car. The price was very competitive and the staff was wonderful to work with. I would not hesitate to recommend them to others who are in the market for a new or used vehicle. They are well worth the drive!

We were Danielle's first sale and she did a terrific job. The process was fast and easy. We spent less than 3 hours with test drive, financing and driving off the lot. Management was personable with no pressure. Honestly, this was the best car buying experience I've had in many years. Great job, Danielle and the Ford team!

WE will never go anywhere ever again for a vehicle!
With the help of Journee & Jeff we were able to get our family back on the road in a better & safer vehicle then we ever thought possible. Everyone was so kind and went above and beyond to help us in our time of need. I'm so thankful to this team! Y'all saved our jobs! Thank you so much!
Also, thank you Mr. Bob for finishing everything up with that amazing smile!

We had a great truck buying experience! We came in and were immediately greeted, then asked what we were looking for and how could they help get us there. They were professional and easy to work with on coming to an agreement to get us in the truck we wanted to buy! Would 10/10 recommend if you want someone who will work for you on getting a deal done for the truck you have your heart set on! Thank you to all of the staff that quickly and efficiently handled our truck purchase!

Very friendly staff. They have no problem explaining the services that you are receiving. Would recommend to any Ford vehicle owner.

Jennifer the service manger was very polite and helpful! She made me feel taken care of and was very knowledgeable and helpful. People like her are what keep me coming back for future business.

Jessica and Jennifer from Chiefland Ford are top-notch! Excellent communication, always ready to help, and hardworking. Chiefland Ford made the right decision hiring them! They are definitely turning the shop around.

I made an appointment to get a recall completed on my Ford Explorer. Everyone was very friendly and courteous. My appointment was quick. They looked into another recall that was just released and they ordered the parts and will take it back when they come in.

Great batch of men and women. Very friendly an informative. Although it took a week to fix my truck (parts supply issues) I was kept in the loop. In addition, my truck was cleaner than its been in a while (farm truck). Thanks to all.

Walked in today to make appointment with service for an oil change. Was met by James, he is amazing! They had time in their schedule today for us to wait. James was super friendly and accommodating. This is our first experience here. Dillion is doing our service. He is a super pleasant young man who is on top of things. Bailee has been amazing as well. She is very pleasant and helpful. I’m very impressed.

Because of Jimmy Smith this was a Great experience. He was kind and caring and I would do business with him any time! He made it worth the trip to Chiefland.

Jessica got us in right away. Had great service at this location. We will definitely bring our vehicle back.

Jackson Fowler did a fantastic job on my Nissan Murano at the Ford service department will be returning. Thanks guys great work.

My experience has been nothing but top notch with Plattner's of Chiefland. They gave me a great price on trade in and the service department earns an A+. Great communication as well as service. Thank you

Brought in my gas motorhome. Mechanic was able to reflash and reprogram my ecm which had been kicking on the check engine light constantly. After spending $1000+ with local mechanics, I recommend staying with Ford! Nice job Jennifer!