Chevrolet GMC of Mount Vernon

I primarily worked with Joshua Lopez, my Service Advisor, who kept me informed and brought the needed service on my car up to date. I was very pleased that the service was completed ahead of schedule!

I brought my Vehicle in around 8 am, and decided to wait for the service to be completed. I was told it would take a few hours to complete the work. I was able to bring a few things to work on and was provided a spot with a desk. Everyone was very helpful. Ben my assigned service advisor kept me up to date on the status. Thank You for the accommodations and the quality services.

I purchased my car there in 2016. A few years ago I had a bad experience with the service department as you had a redhead Woman In the service department that was so rude I stopped coming to you. After my recent visit it seems that you have employed new people in the service department who were very polite and knowledgeable. His name is Ben. Thank you Ben for showing me wonderful customer service. For this reason I will return for my oil changes and tire rotations.

Glenn Frye was very helpful. Had several cars ready for our test drives, explained our deal clearly, and got us in the perfect vehicle for us.
Seth explained our paperwork clearly & concisely then had us on our way to enjoy our new Trax in a very short time.
We highly recommend Mount Vernon GM & the great staff.

From the beginning to the end it couldn't have been better. I thoroughly enjoy working with everyone out there. Michael and Seth are the best to work with!!

I would recommend Bob and the whole staff at GMC of MV to anyone. Honest, friendly, helpful, well informed, great experience. Thanks for making car buying stress free. I'm a customer for life.

I can’t say enough kind words for the service people at GMC in Mt Vernon especially Josh. Our 2018 Cadillac was experiencing an emergency issue that required us to leave our vehicle. Next day we took our truck in for routine oil change and found that we had to leave truck for repair as well. Basically we were stranded and I was scheduled for surgery the next morning. It was a mess!! Josh was so kind at GMC and made sure we had a loaner car to get back home. (We lived approx 30 plus miles from dealership). Long story short …. Both vehicles were fixed to perfection and we were able to return loaner and get back to normal so to speak! Thank you GMC Mt Vernon for your superior service and for your kind help and understanding during our difficult times!!!!

Went in for a front end alignment and oil change. They took it in pretty quick and then notified me the pad started the oil change, but not the front end alignment as the tires had started to wear. They said it was a waste of my money that the tires would continue to wear Wait until I have to replace the tires then get a front end alignment they saved me over $100

Fantastic and friendly staff. We're one step ahead of everything. 10/10 would go again but I won't have to! They went above and beyond for me even to go as far as to ofer me a shuttle pick up from the airport, where I flew in from Florida. Thank you so much I love my new Kia Optima

Trevor was a phenomenal salesman! He went out of his way to make thing as easy as possible. Eric in finance was a pleasure to work with and very funny. I highly recommend this dealership for your next vehicle purchase! Thanks again to all involved!

Very nice people. Made the buying experience easy and I definitely will go back to them in the future.

If you wanna deal with an amazing sales person go see Frank Irwin. It was pleasure dealing with you. Frank I definitely will do business with you again.

Friendly welcome and all-around great service. They have added to their service by covering the steering and seat with protection and paper mat on the floor, to protect against service area dust and grime getting in your car. Much appreciated.

Requested before arrival that the purchase of my new car be completed inside of an hour due to having both my toddlers with me. The team came together and got me out of there in 57 minutes! Everyone was professional, polite, and most of all honest with me. Truly great buying experience.

I drove from out of state to get the vehicle I wanted, at this dealership. The salesperson who responded to my internet inquiry was responsive, friendly, and thorough. The individuals I dealt with upon arrival at the dealership were well-prepared and efficient. I inadvertently left a set of house keys in the trade-in vehicle - the staff found them and sent them overnight to me with no extra charge - went above and beyond!

After a terrible experience at another dealership this shop restored my faith that there are still good companies out there. Service manager Brandon, advisor Ben, and tech Anthony are top notch! The communication between each other and myself is second to none. Keep up the great work fellas! I feel better knowing I have somewhere I can go for good honest work.

The agents were professional and kind. I was kept updated on the repair progress. I was unsure about the whole experience at first but was surprisingly impressed!! I had also checked out 2 other body shops and am glad I did business with this one!

The whole team at Mount Vernon GM is great! They take a lot of pride in what they do and make you feel like family. Thank you especially to Garry, Nikki, Mike and Eric for treating us so well during the whole process!

Our 2019 Malibu had an issue with shutting off which was under warranty that you were able to fix, and the body shop recoated the whole car with Tintcoat instead of only the part that had been damaged. It works well again and looks really good. Everyone was friendly and helpful which I appreciated. Good job well done. Thanks.

Sharon in service is incredible! She has been patient and kind with us. Our 2020 Chevy was in their garage for warranty work. We didn't purchase our truck at that dealership, but she treated us better than the dealership we bought the truck at. I cannot say enough about her and how great she treated my family. We will definitely go back for any future needs.