Hatchet Hardware of Palatine Bridge

The store is so neat and organized. The staff is very friendly ( they even gave our dogs biscuits) and helpful.

The people are great, but the store is not what it used to be. Selection is a lot less. I don t go half as much as I used to. That was two years ago before it became Hatchet Hardware. The are still reorganizing so it's a bit scattered right now (8/23/20) but stay tuned from the looks of things I have great expectations. As of 12/1/20 the store is much better stocked and staff helpful and very nice. Review is going up a star.
UPDATE: As of 7/17/21 Store is much better stocked and organized. Staff is always friendly and helpful, my only disappointment is finding Sheetmetal and wood screws still slot heads as I am always looking for Phelps. Nice Job Hatchet, the stars go up!
Update: as of 1/11/24 - Just when I think I learned my way around the store they change things. However things change because of new stock so it is always fun relearning my way. Some staff has changed from the start some the same, what has not changed is the service. I do like being able to get some seasonal stuff in the off season, something that never happens in big box stores. Always nice always helpful even when they don't know what I'm talking about,as what's in my head does not always work in the real world. Great people beautiful store.

Found everything I needed they are pricey but when you live in fort plain and don't wanna drive far it's to be expected staff was very helpful and nice as well.

Great local hardware store with helpful staff. Went to grab an off season item and they kindly searched their off season storage to find me what I needed! Thanks so much:)

Updated from 4 to 5 stars after 7 months (see my initial 4-star review below) They have further expanded their inventory, filling the shelves with a pretty impressive selection. The help has settled in and smiles comfortably when you walk in. This is a small town and relationships make a difference.

Initial review - Store is well-stocked and prices are competitive. This will save me the lengthy drive to Herkimer and Amsterdam. I'll reserve my fifth star until the new help has time to get to know their regular customers. They're still a little awkward and aloof.

Really helpful staff, every time I go in I learn something new

Been trying to finish little projects needing one odd piece of hardware..and they have had almost everything I've needed. Staff very helpful. Ask Chris..that guy is awesome!

My husband always drag's me into all these hardware stores with endless tools but to my surprise he found one that I actually love going to. I always find the coolest gifts for family and friends and the cute little candle corner is just my thing.

I drive for Clinton's ditch delivered a load of wood pellets today and the young man who unloaded the truck did a great job and had great attitude the owner of this company should be proud to have a employee like this working for him.

We went in looking for a co detector and bought it we also bought a OONI Kara 12 pizza oven we were looking for can't wait to put it together

I love coming here they always have what I need

Very knowledgeable staff , friendly and awesome paint department , very helpful & mixed our paint perfectly

Very pleasantly surprised on the volume and quantity as well as quality of things available at this shop saved me a trip to multiple stores!

Super nice people! We just bought a grill and patio dining set..happy to give them business! Very nice store!

Love the new place, everything you need and a very knowledgeable staff now it's nice to go in and ask someone a question they know what they are talking about they were very helpful on my first trip in.

Very polite workers need help they would be more then happy to help you

Very organized and clean! They have a huge selection there. Well worth a look! Also have an area for gifts, etc.

Love this place. Friendly staff, excellent service and an awesome plant selection.

Great local place to find what your looking for. The staff is very polite and helpful. It's the place I prefer to go.

The store seems better stocked since changing hands. The staff are helpful and knowledgeable as well.