AutoZone Auto Parts

I went in as my engine light was on. I got the reader to plug into my car.
They were helpful and friendly.

I went there, frantic to get a new battery for my daughter's key fob and they were so helpful and amazing! Great customer care!

Been working on cars for 15 years and these guys are pretty smart there was one guy who didn't really know what was going on but his manager (Dell) was really knowledgeable these guys are great got my Studebaker up and running in no time

Brian installed a battery for us tonight. Young kid. He did a wonderful job and was so nice. Give this guy a raise! 😉

I recently came to this auto zone with a check engine light , shaking car & myself in a panic , since it’s a holiday weekend & no way to get it fixed . The staff here on that day was beyond so helpful to me ! They came to check the engine light & explained to me in detail what was going on . They were so calm & kept reassuring me it’s a minor thing & fixable . Luckily I was with a friend that was able to actually put the parts in ( coil ) and I was able to purchase the parts at a great price from auto zone . They answered a lot of questions , even when I was confused they took time to explain. They explained the cost efficiencies of replacing all 4 coils at once , something most mechanics don’t do . I learned a lot & am just very pleased with the service from everyone this day . I will highly recommend this auto zone & I will return for any products or concerns in the future.

This AutoZone has always been a big help to me. They take the time to listen and have provided helpful advice. For my 99 Ford Taurus Wagon, they have even secured a part that my local garage could not find. In one case, they first called and then directed me to another parts store when they did not have the the item in stock and I needed it then. To me, that is customer loyalty. They are always happy to take a look under the hood. So far (about six visits) their directions have all been correct and worked. If the job has been beyond the scope of my knowledge or ability, they have been honest and said so.
Another thing I like is their location. Easy for me to get to. I also can go to Pep Boys across the street if I need work quickly and it is beyond my ability. Pep Boys also has parts, but I prefer AutoZone and always go there first.

So far two professionals work here and they should be recognized as they should

Great team y’all got over here! Always got the parts I need or go the entrance mile to find them!

Awesome Customer service I was just there and the guys there Brain and Bob treated me really well they told me everything I would need to know about my 82 ford mustang 100% recommend this shop

Brian A. At Auto Zone in New Hartford NY 13413 on Commercial Drive is always helpful and extremely knowledgeable!

Fantastic employees wow! When in for wipers and they were installed in seconds and on my way. Been here for many other things and its all been great. If you need any automotive needs go here!

My battery died from the cold weather and the staff here was beyond helpful and friendly. They didn't have the battery I needed but they had it sent from a different store. I would definitely visit this store again

I went into this store in order to get a signal light. I was greeted and asked if I needed help. The gentleman behind the counter wasted no time in looking up the part then was kind enough to go and get the part for me. They except both cash and charge cards. There is plenty of free parking in front of the store.

Christopher and Dell had me out of there with newly installed wipers in 5 minutes. Great customer service!

Super helpful. Happily willing to help put on new wipers even though it was a snow storm! Very happy.

Great people, they could not get my part but 3 of them spent over ha
Lf an hour helping find it on Amazon. Very pleasef

Always clean whenever I visit. They also have what I'm looking for when I stop by. Checkout has never been a hassle.

I've been here several times in the past several months and the employees all have been very helpful and knew what they were talking about.

Finally got my new headlight bulbs.The guy working new exactly what I needed after coming out and looking at my suv after 5 min was cashed out had information on how to change them and will be returning

They always go above and beyond for customers!