Monro Auto Service and Tire Centers

I went in this morning, thinking my car had way bigger issues. I was immediately greeted by manager Keith Bush. Polite, professional, he took my information while Joe in the shop swooped in to check out my vehicle. After a quick test drive Joe assessed my issues with in minutes. Solved them and sent me back in to see Keith who quoted me a fair and affordable price. These men are what makes companies thrive. New customer, because of this A team.

Had a great experience today! The Manager Keith Bush was one of the most pleasant individuals I have ever met. His demeanor and professionalism is top notch. This company is very lucky to have someone like him behind the counter. He is very accommodating to your needs and wants. Couldn't have asked for a better experience...will definitely be coming back and will recommend others because of this individual!

Got my summer wheels & tires mounted, balanced and swapped on for a great price and a job well done, couldn’t have asked for better. Mike and the mechanics are all great guys, really glad I came down. Will definitely be back when I need more stuff done.

I’ve never had a bad experience here. Recently, I dropped my car off for an inspection and new brake pads when Gary, the manager, called me to let me know I’d also need new rotors to pass. He made sure to explain not only why I needed them but also how much it was going to cost, then told me it would be ready the next day. The parts came in a little late which was unexpected and he was kind enough to work beyond closing to make sure I got my car back that day, as he originally said. A respectful, knowledgeable, and hardworking guy that I’ll definitely keep bringing my car back to. As a note, I’ve only ever seen Gary and sometimes one other mechanic working here at a given time, so be flexible with your timeline if possible, and it’s better to call for appointments as opposed to using the online service.

If I could give these guys 100 *’s I totally would. The mechanics are awesome, work hard and are very knowledgeable. The Manager is great and works very hard to keep everything running smoothly. I took my car there to have the fuel pump replaced and after having so many issues with my previous mechanic company chain that I went to I was so nervous. I have had such a bad experience with it comes to mechanic work being done on my car. (And the work I had done was simple work, nothing compared to the fuel pump job.). Keith mad me feel like I could trust them from the beginning and I appreciate and respect that!! Anyone looking to get work done on their vehicles bring them here and you won’t have to worry about good quality work.

PLEASE SCHEDULE APPOINTMENTS BY PHONE! Wonderful man was willing to squeeze in my oil change despite being triple booked! He was so kind and hard working! I'll definitely be going back. But their online appointment system is messed up and makes it hard for them to organize their appointments. So please call by phone to schedule so it's easier for them!
I absolutely recommend this shop!

I am so glad I stopped at Monro Auto today. My car battery died, and AAA did not have the correct replacement. Keith was so helpful in finding me a new battery, and squeezing me in for an appointment. Amazing customer service. I will return to Monro again in the future. Keith and his team go above and beyond, and it was much appreciated.

had me in and out for inspection no time wasted. Great service and workers were kind.

I had a slow leak in my tire and couldn't find what the issue was, knew I had to bring it someplace. Everywhere else told me it would be weeks to get it in. Called and Gary picked up and said he could do that Saturday (24hr turnaround time). I thanked him and let him know I would confirm once I knew I had a backup ride. Unfortunately, my plans changed last minute on Saturday and I had to call and cancel the appointment. He was super kind about the whole thing. This week I call him on Monday and he tries to squeeze me in around my busy work schedule. He originally says he can't take me, but then says if I bring it in Friday at 11am he can make it work. When I arrive, every spot in the shop is filled with a car and it's just Gary and another mechanic working, clearly they are slammed. It takes a minute to get someone's attention, but when I do they are super quick to take my car in and somehow squeeze me in the garage. I'm there for mayyybe half an hour at MOST and Gary personally comes out and shows me the nail that had been in my tire. He also goes out of his way to take me to see my car, show me that my brake pad/rotor was worn, and told me they would run me a quote for replacing it in the future if I wanted to, but didn't put any pressure on me. I'm a young girl and I didn't feel like they took advantage of that to upcharge me or scare me into buying things I don't need. When I went to pay the other tech just said "don't worry about it, you're all set". Really quick, really easy, took a ton of stress out of my life. Thanks to Gary and co. for their help!! I hope they can get more technicians in to help them do their best work :)

Never disappointed. Gary is the best I have seen. Always gives the best advice and recommended the right thing to do for my car. I have an older 20 year old car and a newer one. I will not go to any other car shop as long as this exists.

Munro was the only place that had appt's available for a state inspection within a weeks time. This is not the first time I've had this experience - they always go the extra mile to get you in. Gary took the time to clean up my account by removing my old vehicles (which no one had done before). Also, I've never seen someone as happy, pleasant, positive, fun, and eager to help in any service company or retail store as Gary Sanford is. He saw I was working while waiting and he was super considerate and it was nice and quiet in here. Many other service centers yell to each other (instead of walking out to the bay to talk) and are super loud on the phone (versus talking calmly to customers). I'll be back not only because of the great service, but particularly for Gary - I encourage anyone reading this to bring their car here, you won't be treated better!!!

Been there a couple of times and every time the service was great. This time it was Saturday and only one person. Still, he was quick to service my car. Reasonable price , good people and great service.

Gary and his crew is top notch. Gary cares about the customer. Gary goes beyond the call of duty. We have gone in for oil changes and they are very good and take the time to go through your vehicle, I call it a pre inspection. I had to have my car towed so I called Gary to see if he could take it. He asked what was going on with car and I told him. He felt it was best to have it towed. I asked Gary if he could take care of a couple of other things while it is in. He absolutely did. Gary has always impressed me with his professionalism. He is very happy and treats everyone fairly. He was extremely busy today and was understaffed. They close at 5, however, Gary and some of his crew stayed until 8 pm to make sure that every car that he said would be ready today was including mine. I can’t thank Gary and his crew enough. It is nice to deal with people as pleasant and professional as Gary is. Gary did not have to stay to make sure the cars were done but he did. Great customer service. Thank you Gary

I got a same day appointment for considerable amount of work. They did a great job, handle themselves professionally, and I'm very pleased with the outcome. Gary, the manager, handled me and the other customers with professionalism and grace. The tech who did the work was polite and did an outstanding job.

The staff was really really helpful. Micheal was very honest and went that extra mile to help me. I had sent my friends also here in the past and got very good and honest service. Unlike other ones around, you can rely on the advice provided by the staff. I was given very wrong advice from others and was about get looted. But I was very happy to get the right advice from here and got the work done. I would certainly recommend this place to all my friends. Thank you.

Let me start by saying the new manager Gary is a godsend to this place. I've been 3 previous times in the past with bad experiences. Each time a different unprofessional experience. I continued to go just for oil changes because its next to my house. My oil light was on in my car before I was do for an oil change, so I went in for another oil change early to get the light off. I met the new manager Gary. I explained to gary one of the younger mechanics did the oil change for me and something was off because the light shouldn't be on. He took my car right in the garage and checked it out for free. He was very honest with me and told me they didn't reset my light last time. We chatted for a while about my previous experiences and my car. I left there thinking that was the most friendly honest mechanic I've ever Met. My husband also Had an issue with his oil change. He stopped in to see gary and was taken care of immediately no questions asked. I tell everyone I know to go see gary at monroe. Corporate don't ever let that guy go. Best thing to happen to your company!

I cannot say enough good things about this place! I brought my car here for the first time about six months ago when I needed new tires and then again just recently for a new blower motor and an ac line repair. The employees here are unbelievably friendly and helpful especially the manager Micheal who clearly explains problems and options and will get you in and out in a timely manner. It is refreshing to deal with somebody who is so kind and honest and at such a good price. They’re now my go to for any vehicle problems.

My husband and I had our cars inspected here. They were so kind, friendly and knowledgable. We will definitely be returning in the future.

Tonight Triston and his assistant as always did a awesome job. Polite and courteous, and thorough. Very happy we found these folks, and they have been taking care of our vehicles for a few years now. Plan on continuing to use them for all are service needs. Mike the shop manager also took care of us last night, and he was very professional and easy to talk too. Thanks team, we truly appreciate you maintaining our vehicles and keeping us safe. We have confidence in the work you do!

I just moved to the area and was recommended Monro’s for my state inspection. Gary and his team were super accommodating and knowledgeable (especially of my Audi). Will definitely be bringing my business there again!