SEPHORA

I was helped by a wonderful young lady named yusra. Shout out to her for making me feel comfortable and confident. I went in for a foundation match among other things and she was super helpful and patient never once felt rushed with her. Service was AMAZINGGGG. She also recommended a facial that she thought would help with my skin concern so I’ll definitely book in the future. Again thanks for the amazing assistance. :)

I went into Sephora desperate for a self confidence boost - the workers there did not disappoint! Carly and Diane answered all of my questions (no matter how goofy or tedious they were). They even set me up with personal lesson on how to do my eyeliner 🥹 Diane was so patient with me during our one on one and make me feel at ease. This will be the only Sephora store I go to from now on. Thank you so much for sending me into the new year on a high note!

Loved how helpful they were, even as a guy there with his wife. Except for first entering the store, I never felt uncomfortable.

Everyone that works here is so helpful and nice. Lip oil my daughter would love to have is the one in the photo

I came in looking for a specific product but found out that it was exclusive to a competitor. I was about to walk out but the employee asked me if I'd like to try something new and asked what I liked about the product. From my brief description, she gave me a recommendation of a new product that is cheaper and I actually like more!

Cathy is awesome!! Even though I walked in and didn’t need any assistance when she was checking me out she paid attention to my purchases and saw that I was buying some glam glow- she told me to hold on a minuet and went around the corner and grabbed a different box which had my exact purchase in it plus some extras for $20 less!! I was so happy to save money and try some new products!
Thanks Cathy!!

Went in with my 13 year old daughter and everyone was super friendly and so helpful! I am a regional trainer and would gladly recruit every member of the staff to work for me! Awesome job and it’s so great to see such amazing customer service. Thank you

Workers were friendly and helpful and there was no wait at checkout.

Jessica was awesome. My friend & myself came looking for foundation for a special event. We’re grown adults who know NOTHING about makeup, but Jessica felt out our needs & price points, answered our questions, and never mocked or belittled us. My friend has allergies to many makeups, and Jessica helped point us towards products she could safely use. Thanks Jessica!

Have come to this store a lot before and have ALWAYS had a good experience. Went in again today to get my boyfriend cologne and got helped by a guy named Chris who was EXTREMELY nice and helpful!! Will for sure go back to him for help in the future

I went to Sephora a couple of weeks ago and I forgot to fill out the survey so, I'ma make a public review. I had a great experience there. It was my first time as Sephora and the staff were very nice and very helpful. I left feeling great. I was even having card troubles and one of the staff there was so patient and understanding. The fash was that, if I'm saying it right, Emileu recommended for me, has done it's job. My face feels clean and soft. And if I'm reading it right, it says, Just-ne, also helped me. Both made my shopping experience great. Thank you both again.

Jordy at the ridgedale mall location was the best!!!! He helped me pick out fragrances for my brother and my fiancé and was so fun and knowledgeable. I rarely write reviews for stuff but I felt like he deserved one for being so helpful. Thanks again!

I enjoyed my time here!!!The women were absolutely adorable and very helpful.They made me feel wanted..Special thanks to the beautiful energetic Meghan!She was very professional and kind. A huge thanks to Maggie and Sophia..y'all were super nice!!

I don’t wear makeup at all, but came in here to get foundation matched for a theatre production. Jessy was so kind and explained everything as she went, even going so far as to encourage me to try a sample of the foundation first when I mentioned my skin was very sensitive. That is A+ customer service, and I’ll be back when it’s time to buy! Thanks for making my first experience at Sephora in MANY years a great one!

I originally bought the Patrick Ta brow laminating gel online (do not recommend unless you like crusty eyebrows that attract your makeup onto them) and I was so disappointed. I went into Sephora and immediately was greeted and helped—Jordy was so smart and friendly and HELPFUL. Knew exactly what I needed and I love my ABH brow freeze wax. Jordy was also super knowledgeable on the sales going on which was great. Additionally, even though Sephora didn’t have the brow tool I needed, the options to order online or in-store were super helpful. The check-out girl did seem a little irritated, kinda snapped at me when I double checked that I qualified for the sale (“yeah I already applied it 😒”), but otherwise, great service. I’ve always enjoyed coming here and it seems like they’ve got a great staff.

Haven’t been in a Sephora in what feels like ages! With the pandemic and all I haven’t really worn makeup much lately and needed to pick up a few things for my upcoming engagement photos so I stopped in hoping to pick up a few basics. To my surprise they stopped stocking my holy grail eyeliner but Justine was able to save the day and recommend another option that worked well for my comfort level of doing my makeup! Justine made me feel so comfortable I felt like I could ask advice on a dewy setting spray and was once again grateful to receive advice! I never felt judged or bad about not know what products to invest in and felt like they really had a good grasp on what products were on the sales floor and they weren’t too pushy about it either, which feels nice when not knowing for sure what to get. Thank you Justine for all your help! Will definitely be returning to this location again when I’m in need of more recommendations!

I got help from Jordy and they were the most wonderful person! I have never had such a great experience at Sephora before! 10/10!!!

Went in to get some lipstick stain. Because wearing a mask everywhere it's impossible to wear lip gloss or lipstick without it making a mess. from the moment I walked in they were extremely helpful and friendly. I highly recommend this place.

I had an awesome experience. The artist I worked with, Safia, was so helpful and friendly. I was in and out of the store quickly and with the exact products I needed....and a bunch of fun samples.

These ladies are amazing. KT is always very helpful and patient when I have nonidea what I even want or need. Today she supplied me with a new face regimen sample kit and Faduma helped me pick the perfect cheek palette and Dee checked me out with all my goodies. Thank you ladies!