Pulse Auto Care

I recently moved in the area and had to find a shop to service my car. I truly appreciate how honest Jillian and the mechanics are when letting me know what needs to get done on my car. Their very punctual and detailed. They also show pictures to show what part needs to be replaced and how it looks. The waiting room is always clean and they offer complimentary coffee, water bottles and snacks. So thoughtful!
They also communicate while your waiting and I truly appreciate that.
I'm happy I found Pulse Auto Care and will return.

Absolutely stellar service from start to finish at pulse Auto Care. From the moment I walked in, I was greeted with professionalism and warmth. The team went above and beyond to diagnose and fix the issue with my car efficiently and effectively. Not only did they provide top-notch technical expertise, but they also communicated every step of the process clearly, ensuring I understood what was being done and why. I left feeling confident in the work done. I highly recommend Pulse to anyone in need of automotive repairs or maintenance.

As usual, they did a great job on my car. There’s no pressure to get things done immediately, but they are honest about the prices and the timeframe needed to work on the auto upfront. I highly recommend this auto repair company if you need anything done to your car.

Fantastic local business! We take all three of our vehicles here and keep coming back!! Great customer service and prompt and efficient work. Highly recommend!

Pulse Auto Care is fantastic! Always have a great experience when my vehicle needs to be serviced. Hones, hard-working people that are a pleasure to do business with.

Everyone is friendly, very responsive and very detailed. Always willing to any questions you may have. Love that they give a breakdown of Vehicle service and inspection.

Very friendly staff and fast service. I really appreciated that they squeezed me in on sorry notice to accommodate my schedule. The waiting area is nice while they work on your car.

Been here twice and I have had great experiences both times. They have the best price point for full synthetic oil, their lounge area is comfortable, their front desk staff is very friendly and I'm very pleased with the overall service. They fixed the issue with my check engine light and it was cool to see the inspection notes. They also offer a military discount which I absolutely appreciate!!

I went to Pulse for an oil change and it was the fastest oil change that I've ever had and I've had a lot of oil changes. Everybody gave great customer service. When I left the shop on my way home my oil light kept coming on and I called them back and told them about it and within 10 minutes they had somebody out to my car to find out what was going on and it turns out that the oil filter had somehow busted so the technician put a new oil filter on it put more oil in it and he was great he did an awesome job. Again wonderful customer service.

Started coming here from a Groupon for an oil change, kept coming back because of how great they are going on 2yrs now. They're honest, and go above and beyond no matter what I'm getting done. Also really haven't seen such great customer service like this in a while. My whole family has now brought their cars here. A real gem after dealing with such horrible other places.

Pulse Auto always exceeds our expectations. Excellent repair work

Excellent service, straightforward, and low-hassle. Highly recommend.

My wife and I can personally attest that the five star rating that you see is not a scam. Rick and Jillian run an incredible company, from the customer service to the work done on your car. Everything is top notch. They aren't trying to up sell you and they will always give you the honest truth in estimates. We've NEVER trusted an auto shop until I came here.

Lastly and most important of all to us, is their belief in family which is clear not only from their own family, but also how they treat their customers.

Thank you all for all you've done for us and I hope this helps you be able to bless others with the great work that you do.

I definitely recommend this auto repair shop. They are very friendly, professional and give you honest answers that you can ACTUALLY understand. I was referred here by a co-worker of mine about 2 months ago and they have done a ton of work for me already. They are extremely reasonable and what I love the most is, if I don't need a part brand new, they would advised me to get a re-built part to save me money on the repair, since I would have a warranty with them anyway. They have saved me so much money and I can't thank them enough. I love Pulse auto care and will continue to get my car repairs done here! :)

Great owners who truly care about their customers and their well being. I’ve been putting off to get my tie rod fix in front right. This last visit, they reminded me again before my tire flies off on the highway. I got it fixed and as well as front end alignment which goes hand in hand. Very reasonable price too! I’ve always taken my vehicles to Pulse Auto for oil changes regularly and they noticed my tie rod was bent on Chrysler. I’d never known that if Rich(owner/mechanic) didn’t inspect it throughly. Thanks Rich! And Thanks Jillian for great customer service! You guys are the BEST!
I’ve never trusted mechanics but you guys can be trusted 100% and I’m thankful.

5 stars across the board. The service was quick, affordable, and done properly. I do wish they included a tire rotation with the oil change, but it didn't say that it was included anyways. Customer waiting room was great! This place was also MUCH cleaner than most auto shops, I was very impressed!

OUTSTANDING A+ SERVICE: I have a 2004 Mazda 3 with 230,000 miles on it. My car had been misdiagnosed at another nearby local auto center so I decided to give Pulse a shot after reading some glowing reviews. They lived up to the hype and exceeded all of my expectations. My engine light was on, acceleration was sputtering and there was a noisy vibration coming from the front wheels. The team at Pulse confidently figured out exactly what was wrong with the car. It's an old car that has been driven hard and they prioritized the repairs to make sure that it was safe to drive. The prices were competitive and fair. The customer service was exceptional. Jillian was over the top friendly and professional. She kept in touch every step of the way thru phone calls, emails and text messages. Rick the mechanic is very knowledgeable and took the time to explain the details of all the work that was done to the car. They could not have been any nicer... truly a great family vibe. The shop itself and waiting room areas are super clean and inviting. I had a sense of security and peace of mind that my car was in good hands because of the pride and passion that the Pulse team projected. The car is 14 years old and now rides like new since they fixed the issues. Oh...I was also due for an emissions test and they actually got the car to pass and had a certificate ready to go when I picked up the car...unbelievable service!! I don't write many reviews but this experience definitely warranted one. I would give 10 stars if I could. Wish I found this place earlier... it would have saved me a lot of money. The other local auto shop was not as "caring" as they should have been and has lost me as a customer. Pulse Auto has won me over and will be my go to shop for my family's car repairs. I highly recommend this shop for accurate car repairs and personalized customer service!!!!

Friendly staff. Quick service. Great prices. Clean and nice waiting area. Flexible scheduling.This place is a bit farther than I'd like to travel but will continue to since the service is great. I also received a text about re scheduling when I missed my appointment which was really great.

I have used Pulse both for fleet vehicles for work as well as for my personal vehicle. Each time, the team there was amazingly easy to work with, hassle free, and had respectable prices. They are definitely my mechanic of choice in the area.

I was very satisfied with Pulse Auto Care. They did a great job repairing my power steering rack and pinion on my 2012 Dodge journey and the cost was very reasonable. This company show that they care about their customers experience and trust in their services. It is refreshing to feel that I can trust a repair shop to be honest and not over charge, because so many repair shops put their profits in front and customers feelings of trust last. Keep up the good work Pulse and you will be greatly rewarded. I highly recommend.