Lombard Toyota Service

5 stars for service. Outstanding customer service by Kelvin Paul. Thank you, all is good. Amen.

My experience with me Kenny was very great . He was very helpful ! He was very informative, he was a very delightful person to work with . And he sent me out with my brand new car I’m so satisfied thank you Kenny !!!!

So far good experience! I want to visit them again. The good thing is they will give you a free rental if they can’t get their work done on the same day.

First time using the service department at this location for our 2007 Toyota Camry. We worked with the service advisor Brandon Penman and he was immensely helpful, very patient and extremely communicative. He helped make sure our expectations were being understood and met. There were a couple decision points he helped guide us through so we could make a reasonable and economic choice to resolve a couple auto problems. There were no gimmicks or pressure for extra services and he helped ensure we had a rental squared away while our vehicle was on site getting fixed. We will be using this as our local/go-to Toyota dealership. Thanks Brandon and the mechanic team!

Ali and Ed got me my new dream car today. Come see this guys at Toyota!!!

Was looking for a Toyota camry 2023 SE and they had two in stock. I purchased one from Joshua Monahan who was an excellent salesman. He worked with me on the price and got it to where i was comfortable. Never hassled me and made me feel pressured. Real down to earth guy and genuine. After making my purchase, he walked me through every feature of the car. He really took his time to make sure i was informed and satisfied. The whole place had a friendly atmosphere. Overall, was a great experience and would highly recommend.!!

Lombard Toyota is a great place always to bring your vehicle for service.

The definition of professionalism- I had problem with my car and they actually looked at it free of charge. Were professional and straightforward, shoutout to that Mechanic who actually lifted the car up and called me to the back and showed me, not to mention the service advisor who helped as well. They're quality of customer service is like no other. I have never been treated this well by other dealers. Definitely coming again for service.

Josh was a well informed and a friendly salesperson, also was very direct and up front about the entire process. He went above and beyond to close on the car sale. It took a bit longer than we expected but the professionalism never faltered. Nice cars on there lot as well.
I recommend shopping here for your future car purchase, and getting Josh would also be recommended.

We recently visited Lombard Toyota to have a ball joint replaced. When we got the car back, we asked a tech if a vehicle inspection had been done, and we were rudely told that Lombard Toyota doesn't do vehicle inspections as a part of maintenance, which we knew to be false since we've been taking our car there for about a decade.
Since we knew there were other issues with the car, we brought it to a different local mechanic to get an inspection. The inspection showed that the brakes were in very bad shape and the car had no oil which was dangerous.
When we called Lombard Toyota to let them know what had happened, we spoke to the Service Manager, Mark. Mark was appalled by the way we were treated and set out to do right by us. I won't go into detail regarding the fix that was put in place, but Mark definitely took care of us. Definitely take your car into Lombard Toyota and see Mark!

Best service in the world, the associates are excellent, really fast and always with a smile Toyota people are awesome!!!!!

Wesley Redford is a great sales man. Very down to earth and makes you knowledgeable of what you are getting into. Great man! Will be back soon

Amazing customer Service here! I was nervous about my car ( I usually am) and the staff worked to coordinate a tow for my vehicle and make sure to set me up with a rental for the mean time. I am so grateful for the extra care during what was a stressful time. I'm glad my car is okay now! Got her back and all is well! Thank you Marc Wilson for everything!!

They will shoot you straight and they can be trusted. In the 4 years I've been going here - through multiple service advisers and service managers - never once have they tried to screw me. I'm not in the habit of handing out 5-star reviews but had to give it up for Lombard Toyota!

Wesley Radford is SIMPLY THE BEST. SECOND CAR FROM HIM IN A MONTH. THANK YOU SO MUCH

I recently purchased a vehicle at the Lombard Toyota Dealer and the experience was great! Josh who was my sales consultant was very helpful, patient and answered all my questions. The Finance Manager Sol has great customer service as well! It was a pleasant experience, and love my vehicle! Jenna P.

Wesley did an awesome job with getting me in a new car

I just went in last night to purchase a new vehicle, and am very satisfied with it so far. Mitch was a pleasure to work with, and he is very knowledgeable about the vehicles he sells. I look forward to working with Lombard Toyota when the car needs maintenance.

Got a great deal with Todd

I LOVE Lombard Toyota, bought my car from elmhurst worst mistake of my life, usually get my oil change done at elmhurst but they started quoting me for repairing I didn’t need done and honestly it was making just going for a oil change a hassle. Decided I would go to Lombard Toyota after a really hard time at elmhurst and what do you know Lombard Toyota charged me less than elmhurst for the oil change which I didn’t even know was possible as well as filled my coolant liquid up that I didn’t even notice was low. Wow thank you Lombard Toyota service department 💕