Vernon Ford

Absolute best place to buy a new Ford!! I know now why is see so many trucks with the Vernon sticker on them in my town. There are 2 large Ford dealers in my area and people will still make the drive and go with Vernon. Derek and everyone were great, I was taken care of and on my way shortly after the test drive. If I ever get out of this 2024 King Ranch F250 I'll be going back to Vernon for another one.

Just purchased an amazing used F150 from Vernon Ford and had it delivered. Fantastic customer service from Chase Maldonado and the whole team.

We are so thankful for Jr and everything he did when helping us find a car for our daughter. She loves it! This is our second vehicle from Vernon Ford they always go above and beyond.

Vernon Ford is Fantastic.

While I was working in the area we contaminated the fuel system on our F450 and were unable to drive it back to Houston. Chris with Vernon Ford helped me get it to the dealership and get repairs accomplished. He kept me informed of the repair process from the beginning to the end. He was very quick to help with the issue even though the truck was purchased from another dealership. This is not always the case, others seem to put you last or take overly long to get it done. Not so with Vernon Ford. Chris made sure I was treated as his customer and all went very well. The next time we buy, we will make the trip to Vernon to purchase. Customer service is No. 1 here, so customer loyalty should be the same. Outstanding Service department and dealership.

The staff at Vernon Ford are amazing! They saved us on a family road trip. We called ahead and they were happy to squeeze us in first thing in the morning to fix our issue. The technician knew just what to do and we received regular updates during our service. So thankful for them!

Went here to get a front licence plate bracket put onto my SUV... because I refuse to put zip ties on my ride to hold on the thing... They understood... Didn't have the part but said they are gonna order it...

I have purchased 4 vehicles from Vernon Ford even though they are an hour from my home town. They have great pricing upfront so you don’t have to negotiate to get a good deal. When you get to the finance department they will offer you some extras but they will not try to cram extra stuff down your throat.

We broke down on our way home to Florida from Colorado. The folks at Vernon Ford could not have been nicer.They jumped right in to diagnose our problem and treated us like family. They fed us breakfast and gave us a ride to a hotel. Dusty worked on the truck first thing.Chris kept us informed and Mark and the whole crew were super nice. Got us back on our way ASAP! Awesome dealership!!!

We were on a road trip to Colorado and were 4 hours from home when our vehicle had problems from a previous repair from a different Ford dealership. We showed up first thing, on a Saturday morning, and James Baker made sure we were well taken care of. Not only did they get us right in, ensuring that we were on the road by 9am, their efficiency and competency ensured that we were still able to enjoy our vacation worry free. I cannot recommend this Ford house’ service department enough to any and everyone!! Great service and fantastic staff!!! Can’t begin to say how grateful we are!

Awesome job Vernon Auto Group. Warranty work performed on time and delivery was great.

Eli & the team were fantastic & very efficient with my time. Bought a new 2023 Outer Banks Bronco and was by far the easiest vehicle transaction I've had. Even though they're a few hours from me it was well worth the drive.

This is the first experience I had with Vernon Ford, after recommendation from a family member. They were very helpful in assisting me with the online order of my 2022 Ford Bronco to ensure I was ordering exactly what I wanted. They communicated with me as necessary to provide updates on production and estimated delivery of the vehicle only when necessary. Upon production of the vehicle communication increased to provide necessary delivery time frames, scheduling pick up, and discuss finance/payment options. It was an efficient non-burdensome process; the online experience eliminates the in-person pressure to buy.

We were on a road trip going to San Diego from Sherman Texas and broke down.. We found ourselves on the doorstep of Vernon Ford in Texas Way prior to them opening. When someone showed up prior to their opening we were greeted with a smile and invited in to have a seat and coffee and wait for service to open. As soon as our service adviser showed up she promptly greeted us with a smile and took care of all of our needs. Unfortunately the part that we needed had to be ordered and of course we were at the mercy of the delivery driver that was coming from a long distance away. But that was not our service advisers fault. As soon as the part arrived they got right on our vehicle and got us out as quickly as possible. Everyone at the dealership went above and beyond the Call of Duty to get us back on our trip. We were super grateful for all that the dealership did for us our service advisor was amazing. Thank you Vernon Ford we had a great trip.

The entire staff including talking with sales were very knowledgeable and friendly. I was in for warranty work and all went well. I will use this dealership to keep my Expedition running in tiptop condition!!

All the staff at Vernon Ford are very professional and very aware of who make their business work, the customer. My experience was flawless from start to finish and I’m out of state. I will be doing business with Vernon Ford again for sure. Thank you all for a great buying experience and a great product!!! Keep up the excellent work!!!

Great customer service. Easiest purchase I've ever experience with a vehicle purchase. Everyone we encountered in the dealership acknowledged us and exchanged pleasantries. High recommend.

Everyone was extremely professional and eager to help. My husband and I had a great experience and were glad to have selected this location to purchase our Ford F-150. We were moving to a nearby location and did most of our communication in the week prior to arriving to inspect the vehicle. The staff swiftly answered any questions and concerns, and upon arrival, arranged everything to a “T.” Highly recommend!

Left out on a trip from Waco to Amarillo after getting my truck serviced. When I got to Vernon tx I discovered that I had a bad antifreeze leak, I called Vernon ford and was told that they would look at my truck. I arrived at Vernon ford in a panic. But the guys there got right on my truck and found a line that the previous ford service shop had damaged during the service a couple of days before. Vernon ford fixed this problem and topped my truck back off with antifreeze. They had me back on the road in a little over an hour. And the whole time I was waiting they would come in the service waiting room and give me updates. When I walked up to pay, I was told that there was no charge and to have a nice day. I can’t say enough good things about the service department at Vernon ford, these guys went above and beyond today and I can’t thank them enough.

This is the second vehicle I have purchased from Vernon auto and I wouldn't trust any other Ford dealership. In a time of high inflation and marked up vehicle prices, Vernon took the time to take care of me and not take advantage of me. They helped me every step of the way custom ordering a 2022 Ford F-150, and every option I asked for was ordered. The delivery process was smooth and the paperwork was even smoother.

Vernon Auto Group has always gone above and beyond to make sure all of my service needs are taken care of. Customer service is top notch and I couldn’t be anymore thankful for their entire team!