Family Pet Clinic of North Richland Hills

We love Family Pet Clinic! They are always so excited to see our dogs and treat them with the utmost respect and kindness. They are very knowledgeable and the vets, techs and front desk are awesome! We wouldn’t go anywhere else!

Always outstanding customer service. The staff treat our dogs as if they were their own. Staff are all helpful and go out of their way to help our 4-legged family and help me feel more at ease about the care of my older dogs. I can't say enough about this neighborhood animal clinic we have used for 25+ years.

Staff always friendly and helpful. The Docs here are exceptional. This time we got to see Dr Ford himself who founded the clinic. He is experienced, calm, and genuinely cares about pets and their families.

We have a big hearted friendly Australian shepherd. He has been a regular patient as he ages. The staff oohed and ahhed over him a few days ago. One staffer wanted a photo of him and I took it of not only her but another staffer with him. Cooper is holding his leash because I tell people he walks himself. I wish.

My husband and I have been trusting the care of our baby boy Erebus to Family Pet Clinic ever since 2020 when we adopted him from North Richland Hills Animal adoption and Rescue Center. He was just a wee babe when they started seeing him at only 4 months old. It is so hard to believe he will already be turning 3 this year. We love the staff here, always so friendly and helpful, and always with a smile (even when things get tough.) Our vet, (unfortunately I can not remember his name right now, I am ashamed...) is so wonderful to us and is always willing to take the time to answer any questions that we have, and makes sure we have all of the information we need to make sure our little one is as happy and healthy as he can possibly be. I definitely recommend Family Pet Clinic to anyone who is looking for care for their pets. Special thank you to EVERYONE at Family Pet Clinic for taking care of and loving our Erebus like he is one of your own. Family Pet Clinic is an essential member of our own family.

First impressions are everything!! Phenomenal team work. The communication among the staff was exceptional when dealing with me specifically. This child is feeling much better!! Thank you guys so much!

I could go on and on about how much I love this pet clinic! We have been coming her for over 10 years and they are the BEST! We were forced to try other vets when we moved away for a few years and didn’t find anyone comparable. They are kind and personable, very good with troublesome dogs, reliable, and reasonable. They have gotten us through puppyhood, a very nervous dog and an old dog that had to be put down. I drive 20 minutes to their office the the offices closer to my house so not compare.

Family Pet takes very good care of our 2 dogs. We have been often with our 17 year old terrier mix. They are very kind and gentle with him. And they explain very well!

Dr Mumm and staff are so good with my pets! They address all of my concerns and are very sweet with my babies!
Thank you Family Pet Clinic of North Richland Hills!

I could not ask for a better vet. They have taken wonderful care of all 3 of my cats. They were kind, sensitive and gracious when we had to help one of ours cross the rainbow bridge, and have been prompt at caring for any issues with our other two. All the doctors are great, and the staff is truly top-notch. Their pricing is fair, they take care credit and their paw plans are a good way to save some money for preventative procedures.

This is the most amazing vet I have ever met!! I had rescued a stray cat and showed up to see if there was any chance they could see this cat to check for leukemia and AIDS, and check him for any parasites. I did not have an appointment, but they took my little stray baby to examine him and run tests. I had to make sure that he was safe to go to my house where I already have 2 cats. They were so nice and caring. I do not think that I can express my gratitude toward these ladies. The kitty is now home and settling in. Y’all are amazing!!

My girl, Molly is a 56lb Pitty. She is not a fan of going to the vet. Her recent visit was the best. The staff quickly got us a room and a tech when we got there so she didn't have to sit and get more restless. They worked with and understood her issues. So appreciated. They are all awesome!

I love this place SO much!!!!!! Just SO KIND AND CARING!!!! The desk girlys are truly what makes your day, because they always welcome you in and also considered when you have to set that appointment up! Just overall so happy to be apart of this vet!!!!! Love everyone in the back rooms too!!!

I had an incredible experience here! They were so caring and kind and friendly. They made me feel that my pets care was important and were able to assist! I was nervous to find a new vet, but so glad I chose here!

Thank you for seeing Sassy as a new patient and taking such good care of us!
Sherri Pryor

Excellent vet services. My gecko had an issue but Dr. Ford promptly fixed it with great care and gave very valuable information about my gecko. Very quick and easy procedure. Taylor the Vet Technician was also very polite and helpful, definitely would recommend.

I took my pet there Tuesday and she was diagnosed to be in dire need of emergency surgery. Dr Swanson performed the surgery for 3 1/2 hours. She literally saved my dog. I wish I could give 10 stars for their performance and care of her. The entire staff was very kind and attentive to my needs and concerns. Thank you all so very much.

Thank you for taking care of Sangha and alleviating him of his suffering in his final moments. And thank you for your kindness in sending a sympathy card.

Very friendly and attentive staff. Took the time to really examine our rabbit and explain any issues. Answered any and all questions we had.
Our sweet bunny is back on the mend thanks to them. Would definitely recommend.

I brought my older cat in for some bloodwork to see why he wasn't eating. They were so helpful and friendly. The Dr. diagnosed the problem and we talked about trying a new prescription food. He explained everything so that I understood what was going on. They are very caring here and I feel like my pets are in good hands.

First of all the staff is very kind. (most of the receptionist and some of the techs. I can’t blame them as they do not make policy) But, I have referred people to this clinic for 2 decades and never will again. I have recently seen that they add charges that seem redundant and unnecessary. I needed a very stressful service today and honestly their “policies“ added so much more stress, it was 100% greed in my opinion. Trying to earn as much money as possible, instead of caring about animals. But the money wasn’t even the worse part.
This is sad to me because I have been going to that clinic for 20 years. I learned a lot about them from this experience. I did not like what I learned.. I have over 25 years experience in this field, and have never seen such extraordinarily high prices.
Luckily I found a clinic that would let me pay BEFORE they put my dog to sleep. (That was one of the issues)No one wants to stand around and pay their bill knowing their pet is in the room dead. Most people want to put the animal to sleep and leave ASAP. Plus the other clinic was $200 less expensive for the same exact service minus the unnecessary exams and fear the animal would go tbrough . It really shows me that this clinic takes advantage of people when they are in desperate times with their pet.

UPDATE: I revisited this clinic after years, everyone there seem so nice, the technician was a sweetheart and the vet was awesome. Everyone was very professional as well as friendly and accommodating. I am so happy that things are different since my visit years ago. I WILL be going back for our pet care. ❤